"The hallmark of the staff was accommodation each time."
"The bartender also remembered me and my girlfriend on the second night, giving me a fist bump and my girlfriend a wave as soon as we came in."
"Good service and the food is great for light bar fare."
"The bartenders and waiters did an excellent job, they were nice and respectful."
"Moreover, the attentive and friendly staff ensure that guests are well taken care of."
"The staff was attentive, friendly and professional."
"The staff were friendly and attentive."
Cons:
"Incredibly rude staff!"
"Similar to other reviewers I'd agree service staff isn't super friendly which is why I dropped the rating down to 4 stars."
"The host and waitress were not very warm, no smiles or anything when they welcomed us into the restaurant."
"The initial treatment with the bouncer before entering the elevator was uncomfortable."
"Multiple times we had to wave hands and try to get attention."
"Service was so so."
"The service was ok, it was too hot because they stuck us in the farthest corner of the place."
Food and Drinks
Pros:
"Drinks: Excellent. Try the Pear Samba! Food: Excellent!"
"The food and drinks were prepared incredibly well."
"The large cheese board was fantastic! It had toast & grapes, which is typical, but also had dried apricots & walnuts - yummy!"
"Food is not bad, I liked the fries and the fried calamari."
"The Truffle flatbread was amazing and the arugula gave it a tangy kick."
"The food was delicious and plentiful."
"Food was delicious and came out quick, the drinks were great (comp'd too) and they had friendly service!"
Cons:
"However I was bit disappointed at how mediocre the food has gotten."
"Way too overpriced and overrated. I had Kobe Burger dish and it cost me $15. The burgers were literally the size of a ping pong ball."
"The food was so mediocre and overpriced."
"The sage-infused panacotta had a little too much sage."
"The food was so bland. I had lamb chops, macaroni, pizza and fries."
"The chicken is gummy and the salad is old."
"The bottle of wine we ordered wasn’t available, wanted a Brut but got offered a Prosecco."
Atmosphere and Ambience
Pros:
"Upstairs is a trendy rooftop lounge with amazing view of the Chrysler building."
"It's the perfect spot for a photo op!"
"The perfect escape after a long work day!"
"Upstairs has a great atmosphere and a rooftop view overlooking Chrysler Building."
"The atmosphere was outstanding, including spectacular views, a retractable roof, heaters, soft lighting and very comfortable leather chairs."
"The inside heated area with the glass enclosure was gorgeous and could go outside with the heated balcony with beautiful roof views."
"The ambiance is great. There's a great view of the Empire State Building."
Cons:
"Advertised as having the best view of the Chrysler Building on their rooftop bar, I was wholly underwhelmed."
"I would have given this place 5 stars ⭐️, but the windows were not clean… Come on, guys, you are positioning yourself as a restaurant with a view and that means the view should be beautiful 😍."
"If you're expecting a rooftop bar with views of the city you won't find them here."
"This is a little rare in Manhattan where space is at a premium and venues try to project an air of exclusivity."
"View was of a building under construction."
"Well perhaps it’s because the view isn’t really that great."
"The view to the Chrysler building (which is the main advertised attraction) is not the best."
Value and Pricing
Pros:
"Drinks are a little pricey, but when you account for the view, it's worth a couple bucks more."
"Given the experience of it all, the prices were more than reasonable."
"Prices are about $18 for a cocktail which is reasonable for a New York rooftop bar."
Cons:
"$18 for specialty cocktails which are too sweet."
"Because it is a rooftop in NYC, it is rather pricey."
"The drinks are significantly overpriced where the quality does not match the spend."
"Overpriced cocktails that contained absolutely no alcohol."
"Very overpriced drinks!"
"Too bad the drinks were not that good - I tried several and they were all extremely sweet, it was not worth it."
"The drinks are significantly overpriced where the quality does not match the spend."