Cooper's Seafood House Reviews Summary

Food Quality

Pros:

• "The seafood was delicious, fresh and amazing."
• "Had the crab cakes (meaty and tasty) and a house salad (fresh!)."
• "The lobster roll had large pieces of claw meat and the crab cakes had nearly no filler."
• "Food was incredible! Drinks AMAZING and great service."
• "The food.... omg the food was beyond tasteful and easy on the eyes and stomach!"
• "Everything we ordered was very delicious."
• "The food was fantastic. Mussels were excellent."

Cons:

• "The lobster was rubbery."
• "The flounder was tough and lobster tails were even more tough, maybe overcooked or possibly even recooked."
• "Scallops were under cooked. Tasted like they were boiled."
• "The lobster roll was so small and the Brazilian lobster clearly had been sitting for a while before it was brought to the table."
• "The soups were disappointing, highly recommend skipping."
• "The scallops had no flavor, the crab was dry (even though it was in butter)."
• "The catch of the day was somehow smothered in butter and still dry and flavorless."

Service

Pros:

• "Our server was friendly, professional, and had a good sense of humor."
• "The people are always friendly and service is always good."
• "Service was prompt, prices fair."
• "The staff was super friendly and the food was awesome."
• "Outstanding service! Outstanding food! Outstanding atmosphere!"
• "We were treated by friendly and helpful staff."
• "Rebecca/Becky was of the most pleasant and efficient servers we have ever had!"

Cons:

• "The service wasn’t terrible but not super attentive."
• "It was a long time before we got our drinks since there’s a big group of people and the bartender got drowned by their orders."
• "So had to try 5 times to flag down a waitress for drinks."
• "Our server was absolutely horrendous and inattentive; acted like she just didn’t care one bit."
• "Service was PAINSTAKINGLY SLOW. Like really, really ridiculously slow."
• "The waitress was an older lady INCREDIBLY RUDE."
• "The waitress we had though was very bad and couldn't keep up with our orders or drinks, she also messed up every one of our checks at the end of the mean also which lead to us sitting and waiting a extra 30 minutes to leave."

Atmosphere & Decor

Pros:

• "Very cool place. Unique decor, good service and a wide variety on the menu."
• "The atmosphere is not what you would expect for Scranton, the views are awesome from the top deck."
• "The atmosphere is so fun and there’s TONS TO LOOK AT!!!"
• "The GARGANTUAN Octopus on top of the restaurant, the breathtaking shark suspended from the ceiling, the battalion of pirates ready for combat, and the lively atmosphere truly captured our attention in itself."
• "The atmosphere was overwhelming with nostalgia and awesomeness."
• "They have rooms with different themes, memorabilia everywhere, a great rooftop deck/bar."
• "The entire restaurant is covered in awesome kitschy decor."

Cons:

• "The Scranton Cooper's is a maze."
• "Honestly really disappointed. Obviously this place is pretty well known so I couldn’t believe the quality was so low."
• "This place has sadly gone down over the years."
• "I terribly miss the Pittston location, it was much easier to navigate your way through that building."
• "Beware of you have problems with sensory overstimulation."
• "Cool place w an overpriced gift shop."
• "Slightly overrated food. Definitely overpriced."

Value

Pros:

• "For dinner was ~$57 with 2 drinks, dinner and appetizer."
• "The seafood is fresh and delicious and the drinks were great too!"
• "Food was delicious and more than value priced."
• "The food was absolutely outstanding. The best Alfredo I’ve ever had from a restaurant."
• "The restaurant also had a brewery."
• "The choices of drinks was mind blowing!"
• "Most of the food is made fresh as if it was homemade."

Cons:

• "The food could have been a little better in overall price and quantity but all and all it was a awesome place to visit."
• "Unfortunately I will not be back…EXTREMELY disappointed after being charged almost $80 for a meal that two out of three plates were sent back for."
• "Spent $53 for just myself and waiting 45 minutes for overcooked trash."
• "The food that was presented was mediocre at best."
• "Definitely feels like they charge as much as they do since they're relevant for things like The Office."
• "Not worth getting martinis unless on a special night bc they’re around $12 each."
• "Overall this was a really terrible experience especially for the money spent."