"French toast was undone, the eggs which I ordered hard scrambled were wet and unseasoned."
Service
Pros:
"Service is quick,friendly, and knowledgeable."
"Fantastic atmosphere, great service, and extremely delicious food."
"All the staff is warm and super attentive."
"The servers were very attentive."
"Very efficient with a big menu."
"The service and staff were outstanding."
"The staff is friendly and welcoming and the food comes out fast and delicious."
Cons:
"Discrimination against disabled people and service dogs."
"Nobody came to refill our coffee, or check to see if we are good or needed anything."
"DO NOT ORDER DELIVERY. This used to be my favorite diner in the Brooklyn Heights area, but their delivery is so awful, that I'm ready to take my business elsewhere."
"Service was OK but the food was incredibly mediocre for the price."
"The service was equally as bad with little to no contact with the server."
"Our server was not good. Took a while, rude and forgetful."
"Our server was absolutely rude, he needs to work with his patience if he wants to work in this industry."
Atmosphere
Pros:
"Fantastic atmosphere, great service, and extremely delicious food."
"A lovely corner joint for early morning breakfast."
"Very friendly atmosphere where the manager greets the regulars by name."
"Clarks is located on the corner in a quaint neighborhood. It looks like a classic New York diner with wonderful ambience."
"Best diner ever!"
"Awesome diner in Brooklyn, really close to the bridge if you're coming from Manhattan."
"The decor is beautiful and service good."
Cons:
"The place was too loud and no Wi-Fi."
"The place is super loud and it sounds like dishes are being broken every 5 minutes."
"It’s a bit strange to eat your French fries and sip your milkshake in the confusing vibe."
"Atmosphere very noisy place, at least for me anyway."
"The vibe is pretty classy for a diner however."
"This place is an embarrassment. A place that hides old fashioned racism under the more fashionable prejudice."
"Owner is NOT nice, kicked me out for using my laptop for work while I am a paying customer."
Value
Pros:
"It's more affordable and as good as Katz's; plus, it comes with more sides included in the price."
"When the bill arrives, it won't hurt your wallet."
"Highly recommend the Mocha pancakes! Not bad for first diner experience in Brooklyn."
"Food options are good, great diner food! Food came out fast and was of very good quality."
"Super attentive friendly service with a decent meal at a fair price."
"The food is great but the service is even better."
"Generous portions ensure that you leave with a satisfied heart and a full stomach."
Cons:
"THEY WILL RIP YOU OFF!!!! $32 for an omlette and sandwich and coke delivered!!!"
"This place is a complete rip off!! Bought an omelette with 3 ingredients ( Spinach, onions, goat cheese) $18 + $3.75 for the goat cheese!!!!!! Total $21.75."
"I ordered a $9.25 omlette minus one ingredient so they charged me almost $14."
"Things are too pricey, burgers are too salty and greasy."
"The food was disappointing. What they call 'potato pancake' is just an overcooked hash brown."
"Nice place but they don't accomodate any food allergies. In 2023 no gluten free bread or any other accomodations."
"This place is a complete rip off!! Bought an omelette with 3 ingredients ( Spinach, onions, goat cheese) $18 + $3.75 for the goat cheese!!!!!! Total $21.75."