Thai Chang Restaurant Reviews Summary

Service

Pros:

• "The servers were absolutely amazing and so friendly."
• "Patchara the owner and server at the time was very warm and welcoming to our family engaging and sharing some of the interesting details of the Thai art work around the restaurant."
• "The owners were incredibly kind and friendly. They made sure we were perfectly cared for."
• "The customer service was excellent as it was a very welcoming atmosphere."
• "The staff made their customers feel like royalty and hustled to make delicious food."
• "The service was excellent."
• "The staff was so sweet and so quick."

Cons:

• "The one male on staff is overwhelmed by 2 take out order and 2 tables."
• "Once served we were forgotten about that we had to go to the counter to pay our bill."
• "We waited quite a long time for their server to come over and thanks our drink order."
• "The lady in the front had a weird, rude vibe and the customer service was lacking."
• "They also have bad customer service as they charged us twice for a meal."
• "Food was really bad, you can get twice more serving from thai orchid, a thai restaurant five minutes down the road."
• "We also saw a mouse running down when using the bathroom in the back."

Food Quality

Pros:

• "Great authentic Thai food with reasonable prices."
• "Both extremely tasty with the sauce and seasonings used."
• "Amazingly authentic thai food!"
• "The chicken, pineapple, cashews, and raisins gave it great balance and various textural dimensions that enhanced this entree."
• "All the dishes we had were great and tasty!"
• "The food Definitely taste good!! Real Thai food."
• "Absolutely delicious spot on drunken noodles."

Cons:

• "Good tasting food once you put all the condiments. Bland without condiments."
• "Instead I got 'pork' fried rice with 'one' basil leaf on the entire dish!"
• "Previous good reviews aren't true! We order take out. Basil Beef Fried rice and Sweet and Sour Pork yesterday evening... Disgusting and not real authentic Thai food."
• "Drunken noodles - one of my go to order at any Thai restaurant, trust me, this one didn't taste a tad bit like drunken noodles, 1/5"
• "The drunken noodles were not."
• "The ingredients on the menu were missing such as carrots and broccoli."
• "This was the nastiest food I’ve ever taste from a Thai restaurant!"

Value

Pros:

• "Serving size is ample and price is right."
• "Great food, fresh, clean, friendly owners. Portions were large and tasty."
• "The jasmine rice was cooked to perfection and had great flavor."
• "The food is reasonably priced."
• "Healthy meal, the price was reasonable."
• "Definitely worth the price, portions are huge."
• "The portion sizes were generous, the prices were fair and the food quality was great!"

Cons:

• "Terribly overpriced- really need to step up their game."
• "However the portions are really small. Calamari appetizer came with like 10 small pieces overfried for $10."
• "Also $15 feels steep for takeout pad thai, but there’s not many options here."
• "We feel cheated on our $12.95 dinners and are Never going back!"
• "Very disappointed! Crispy pork dinner w/ brown rice 21.95 was child sized portion mostly fat & a few spoonfuls of brown rice."
• "Increase the portion size its a little small for the money."
• "I’m highly disappointed with the portions!"

Ambiance

Pros:

• "Decor is simple yet pleasing with calming music and delicious food."
• "The ambiance feels like home and the owners/staff are incredibly friendly and provide great service."
• "A quaint restaurant; I liked the traditional decor."
• "Atmosphere is a bit outdated but service is attentive, food comes fast and it is outstanding."
• "The atmosphere here is very relaxing and positive, i felt very good my time here."
• "Atmosphere is very calm and enjoyable."
• "The traditional decor and the Thai music sets the mood that makes you feel like you stepped right into Thailand."

Cons:

• "Table and chair so sticky and dirty. Bathroom wasn't clean."
• "It was very cold at the table."
• "No atmosphere at all, had music playing when we first went in and then after 10 minutes, silence."
• "The atmosphere wasn’t very good. The tables and chairs were sticky and uncomfortable."
• "The restaurant does need a bit of updating."
• "There is construction going on in the area so I missed the driveway to enter and had to go a ways up to turn around and come back."
• "According to the search I made it was supposed to be open but when I got there by 3pm the doors were locked although the door sign said open."