"Absolutely fantastic customer service and technical know-how."
"Their customer service was exceptional and their staff showed passion and knowledge about what they do."
"The customer service that they provide was off the scale 💯 they made me felt like family."
"Very skillful staff.. Absolutely genuine and reliable customer service."
"All of the staff members were friendly and professional."
"Their customer service was excellent and their work was impeccable."
"Customer service was great!!!! and I didn't waste time."
Cons:
"High prices and pressured sales tactics take this down a few stars."
"First of all, their attitude was horrible when i complaint to them about my issue."
"Also there was a short on the back speakers that it was making noise and going on and off, so i returned the vehicle and was told that they will call me so they can resolve the issue. never got a call back."
"It is really sad the service they provided to my husband."
"The guy who was connecting the cables, I did not know what he did, but it all started to sound awful."
"Sorry but i wouldn't recommend them, Took my vehicle there to upgrade the sound system, They gave me a price and ordered the material, I returned at 8:00am for the installation and was told to come back by 7:00pm that it would be completed. I ended up waiting until 10:30pm and was told that they couldn't completed the work due to the parts they offered me wasn't compatible with my vehicle."
"The music balance in the car is changed now (when I put the balance to the left, the speakers on the right work). It is a complete mess."
Professionalism and Expertise
Pros:
"Jose is a true professional, and you'll get what you paid for."
"They are highly experienced and knowledgeable when it comes to car electronics."
"Outstanding customer service and knowledgeable staff!"
"Jose peaked my expectation with his insanely diverse knowledge."
"These guys are professionals and operate with the highest level of integrity!"
"Unmatched professionalism and expertise."
"The years of experience are evident in the workmanship in regard to the amp placement (hidden), wiring (hidden). Top notch."
Cons:
"While the work done for me was done competently, this is just like every other place in the Bronx that installs radios or does any mechanical work really---they give you a price to get you hooked, and then they up it with some kind of excuse right before they begin work."
Value and Pricing
Pros:
"I can definitely say this was worth my investment and time. AudioMaxxShop is a go to for all audio and auto needs!"
"Their prices are reasonable and I've always gotten more than what I've paid for because the guys take pride in and guarantee their work."
"You get great service and equipment without even hurting your bank or pockets."
"Thank you for helping me and price is fair for quality work."
"Great Customer Service... Friendly Service and reasonable price.."
"The price was also very reasonable."
"Had alarm system installed. Great price and service."
Cons:
"If you have the money, go for it. High prices and pressured sales tactics take this down a few stars."