California Tortilla Reviews Summary

Staff and Service

Pros:

• "Excellent experience. Went in less than an hour before closing and there was still a good amount of employees working and taking care of guests."
• "Friendly people to order your food from."
• "They have a dedicated and courteous staff who take good care of their customers."
• "Service was great!"
• "Always clean and friendly staff."
• "Great food and fast service. They will customize whatever you order and do it with a smile."
• "Staff is extremely pleasant and patient even during rush times."

Cons:

• "Staff made their own concoction of a meal to cover up missing items to what was ordered without informing the customer."
• "Staff is great but clearly the owner doesn’t care about anything or anyone."
• "On more than one occasion, my company has attempted to place an order with this location for our lunch on Friday and it was nothing but a complete headache."
• "I heard them yelling at a woman and making her cry and run to the back."
• "The cashier was visibly on drugs or under the influence. Kind of scary."
• "The women at the cashier was extremely rude and when she took my order she just said 'what do you want?'"
• "Lady in the front is always rude and always makes my food wrong. Nasty attitude too."

Food Quality

Pros:

• "The quantity was more than enough. We will love to recommend this place to our friends."
• "Excellent large portion options if buying the bulk sampler menu at higher price, but enough food to feed two for three days."
• "The tacos were perfectly prepared and the tortillas were fresh."
• "Their standard dishes have always been well prepared."
• "The food here is always incredible."
• "All of the guests had enjoyed the food. Only one word they have say and that is 'delicious'."
• "The food was hot and delicious."

Cons:

• "Rice was uncooked. Felt like old food being served to us."
• "The food was soggy tomatoes did not taste fresh it was a sad lunch. I couldn't even finish it."
• "The lettuce was wilted and old the tortilla chips in the salad were stale."
• "Soft taco tortillas are rubbery, and do not taste like food."
• "The chicken in my bowel was from last week."
• "The food tasted old with a hint of stored smell."
• "Just picked up an order that contained uncooked black beans."

Cleanliness and Atmosphere

Pros:

• "Restaurant was clean with a great atmosphere!"
• "Restaurant is typically clean and tidy."
• "Clean facility with safe practices in place."
• "Ambiance is very good."
• "The atmosphere is more relaxed."

Cons:

• "The place was dirty the tables weren't clean."
• "Inside was chilly, dark, and the bathroom was atrocious."
• "Tables were a mess and one of the workers was cleaning the inside glass where the food is with glass cleaner and a squeegee now that is very un- sanitary."
• "The tables were not cleaned. The floor was dirty. The bathrooms made gas station bathrooms look clean."
• "Plus most of the lights were off so its definitely not the most welcoming dine-in experience."