Sakura Japanese Restaurant Reviews Summary

Food Quality

Pros:

• "I've been here dozens of times (both dine-in and take-out) and the quality remains consistent."
• "Great food! We have been here so many times!! The dumplings are always delicious!"
• "Fantastic sushi and excellent service! Everything we ordered was delicious, the Kani salad, the sunflower roll, and the Mexico roll which had a great spice to it!"
• "The food is mouth watering good."
• "Sushi was well prepared and presented."
• "The sushi was damn good."
• "Best priced quality sushi in the area."

Cons:

• "Hibachi tasted weird, and the sushi was sub-par."
• "Some rolls were soggy and falling apart, not tightly rolled."
• "Rolls where hard to chew on!! Its like i was eating some rubber!!"
• "Horrible food. Miso soup literally tastes like water has no flavor to it."
• "The tempura texture felt a bit off."
• "The hibachi meals tasted like rotten seafood and the rice had no flavor at all."
• "Spicy tuna was very mushy."

Service

Pros:

• "We had Andy as our server and he definitely made sure that everything was good."
• "The staff is A+."
• "The staff was friendly, & facility clean which is always a good sign right of the bat as well as a decent sized crowd of course."
• "The staff is friendly and attentive, and the environment is perfect."
• "Wait staff is always friendly."
• "The staff was friendly and helpful."
• "The staff are all very quick and efficient."

Cons:

• "The waitresses were all rude, except for one, and our hand rolls were falling apart once we finally got them over an hour and a half after arriving."
• "Very rude behavior & keep looking at us like we need to hurry up."
• "The food is great, no doubt, but the customer service sucks."
• "The lady asked if we were ready to order and just walked away before I had a chance to even open my mouth."
• "Horrible customer service. Never going back this place."
• "Last 3 times I've patronized indoor seating, the wait staff was very rude...."
• "Service was HORRIBLE! Our waitress barely spoke to us."

Atmosphere

Pros:

• "The staff at Sakura have a good balance of being attentive without smothering you."
• "A great 'get-together & hang-out' spot!"
• "The crew was friendly and allowed patrons to experience their meals without hovering."
• "Small, intimate atmosphere but laid back."
• "It's BYOB and there's a beer store next door."
• "Nice atmosphere. Never a long wait for a table."
• "This is a fantastic place for a date night."

Cons:

• "The inside was very rundown and outdated."
• "Also the place looks like a stock room."
• "The outside of the restaurant looks a bit run down."
• "Unfortunately I was expecting traditional American hibachi with the cooks flinging stuff at you. It is definitely not that type of restaurant."
• "The steak is a bit dry."
• "It's clean and well-decorated though a little small."
• "The only thing I can complain about is the decor could use some updating."

Value

Pros:

• "Beautifully inexpensive at no loss to quality."
• "Best Sushi ever, tried many places, totally a loyal customer in or out of Covid-19 restrictions."
• "The food is a lot cheaper (and better in my option) than a lot of other restaurants in the area."
• "The prices aren't actually 1/2 price, but they are less expensive than most."
• "Best sushi place in town! The Atlantic Salmon Sashimi roll is excellent with its combination of both raw and smoked salmon."
• "The prices are extremely affordable for sushi."
• "The price of the sushi was very competitive and tasted good."

Cons:

• "And the food was mad expensive!!"
• "Some items were overcharged compared to menu price."
• "They charged us $2 for literally a squirt of hot sauce."
• "Rolls are overpriced as well. $8 for 5 pieces of roll."
• "When the check came we were surprised to see they charged $3-4 for condiments."
• "Their prices have gone up even with their 50% off, and the quality has gone down."
• "This place is overpriced when comparing the quality of food and service."

Order Accuracy & Timeliness

Pros:

• "Service has always been pretty good, Food came out at a decent speed."
• "The orders did arrive very quickly."
• "Pick up sushi on my way home from work by calling ahead. Always tastes fresh."
• "Everything was very fairly priced and the staff were all professional and friendly."
• "The inside of the restaurant was aesthetically pleasing, especially where the chefs were making the food."
• "Always fresh tasty food."
• "Service is quick and the dining area is clean."

Cons:

• "I ordered at 6:50 pm on a Friday evening... it was not ready until 8:15!"
• "The food was good ...when we finally got it."
• "I ordered my food at 6:27. Was told to come at 7pm... It was 8:10 when we left.... that’s how long!!!!"
• "The wait was long due to it being a Friday night."
• "Order came in not as ordered, one sumo roll was missing, no rolls were crunchy."
• "The Sushi cooks let the food sit on the window for 20 minutes and never notified the server."
• "The wait time is excruciating."