Flipper's Reviews Summary

Ambiance

Pros:

• "Firstly the ambiance is bright and bold that really compliments the amount of sunshine the building gets."
• "The ambiance of the entire restaurant was really amazing."
• "Very open and bright establishment."
• "The dining area upstairs is spacious and bright - very pleasant experience overall."
• "Beautiful, bright place with an amazing ambiance, and it seems like it's always super busy:))"
• "Ambience is pretty, light and fresh feeling."
• "The ambiance of the restaurant is also noteworthy. It strikes a perfect balance between cozy and trendy."

Cons:

• "All the food was really good, but they did give us a hard time about getting a table with less sun."
• "When you walk into the restaurant it just looks like a bar with very minimal seating."
• "The restroom was particularly filthy."
• "How dirty are glasses, how social distancing isn’t a thing, how dirty is the floor under the table."
• "For such a great restaurant the restrooms aren't up to par."
• "Another issue was that the A/C need to be fixed or upgraded, it was too hot."
• "Unfortunately the air conditioning was not very strong so it felts very warm throughout the entire meal."

Service

Pros:

• "All the staff were very friendly and provided great service."
• "The service was spot on and the coffee wasn't bad either (not too acidic, which we prefer)."
• "I joined the waitlist through Yelp and was seated immediately when I arrived at the recommended check-in time, which was great!"
• "Staff was nice and helpful about menu choices."
• "The service was fast and the staff were very friendly."
• "All the staff from the greeter to the managers to the wait staff were friendly and attentive."
• "The staff were incredibly helpful and pleasant."

Cons:

• "With 55 min wait and rude service? No thank you!"
• "Terrible customer service!!!"
• "The waiter did forget some items that we order or just took long or whatever but besides that."
• "Did not like the fact that our food came out at different times, so some of the people in my party had finished eating before I got my food."
• "The only issue the service was a bit slow as did not seem they had enough people working."
• "Person who appears to be a manager/server was so busy impressing three ladies waiting behind me, I was hardly acknowledged."
• "The servers doesn’t care about you."

Food

Pros:

• "These pancakes are indeed very fluffy."
• "I highly recommend the mango soju."
• "Great pancakes."
• "Came for the famous soufflé pancakes and they didn’t disappoint!"
• "The chicken burger was amazing. Had no expectations (it is a pancake place after all) but it was a pleasant surprise."
• "Yummy WE LOVE THESE SUPPER FLUFFY PANCAKES."
• "The souffle pancake is simply amazing. It just melts in your mouth."

Cons:

• "$20 for 2 small souffle pancakes is honestly a little over the top."
• "Doesn’t compare to the soufflé pancakes in Japan."
• "We paid $19 for EACH set of pancakes, which is an insane price."
• "The matcha flippers pancake (the fluffy pancakes), which was surprisingly my least favorite item out of the three dishes because it was so eggy in smell and taste."
• "The price is a bit outrageous considering how small the portion sizes are."
• "2 stars for their price, very expensive for pancake, $19 for 3 pieces is insane."
• "They serve you 2 pieces for 19 bucks which seems like a rip off."

Price

Pros:

• "The menu is priced just right."
• "Plenty of side bacon with $6 which is not bad."
• "I will say this place is a bit pricey but if you are treating yourself - well worth it!"
• "The eggs Benedict was amazing and so were my fresh fruit souffle pancakes. Absolutely delicious!"
• "The pancakes were pretty expensive but overall really good."
• "The eggs benny were really nice too!"
• "Worth the drive to drive and I'd consider it a luxury breakfast somewhat pricey not not upsetting meal is presentable and delicious everything you would expect honestly."

Cons:

• "$21 feels a bit lot for this one."
• "Not worth the wait🤡 better off ordering their chicken and waffles."
• "Would i wait 3 hours again for it? no."
• "So place is running without management."
• "The pancakes doesn’t come at the same time that’s a bit annoying."
• "I don't think it's worth the price, for 20$, you only get two pancakes."
• "Avocado toast was average and overpriced."

Wait Time

Pros:

• "Went on a Tuesday afternoon after adding ourselves to the waitlist (15 minute before going), but the wait time wouldn't have been more then 10-15 minutes even if we didn't join the waitlist."
• "I joined the waitlist through Yelp and was seated immediately when I arrived at the recommended check-in time, which was great!"
• "We joined the waitlist through yelp. Once we arrived, we got seated within 5min of getting there."
• "We entered the waitlist on yelp and reached on time to be seated."
• "But luckily we got our table in 20 minutes!"
• "Arrived 30 minutes after opening on Sunday, signed up on the wait list, got seated about 7 minutes later."
• "Landed at Flipper's without a reservation and ended up waiting around 30 minutes for a table. Their efficient waitlist system kept me updated, and I can confirm, it was worth the wait!"

Cons:

• "With 55 min wait and rude service? No thank you!"
• "I waited 2+ hours on a weekend, and the wait time was well over the estimated seating time on yelp."
• "There is a long wait here, we had to wait nearly 2 hours to get a table."
• "The waitlist even at 10 am is like 2 hours so I would recommend getting on the waitlist and then trying to time your arrival."
• "Considering it was a weekday, we’d hadn’t expected the wait to be long, but when we arrived, we were 21st in line with a 60-90 min wait."
• "The wait is long on weekends so be sure to join the waitlist on Yelp ahead of time!"
• "The wait time is real, late Sunday 3pm we still waited an hour to be seated. Then the pancake took another 30 to be served. Finished it in 5 min though. Absolutely delicious!! Would wait again."