Spring Lake Manor Reviews Summary

Category: Wedding venue

Address: 415 NJ-71, Spring Lake, NJ 07762, USA

Phone: +17324496630

Rating: 4.6
based on 174 reviews.

Staff and Service

Pros:

  • "The staff was first class, so polite and jovial."
  • "Everyone there is super helpful."
  • "The staff is fabulous and always extremely accommodating."
  • "The staff was amazing and the food was great."
  • "The staff were so nice, friendly and accommodating."
  • "The staff really go above and beyond."
  • "The staff was very attentive to our needs & very pleasant to work with."

Cons:

  • "6:30 came and we preceded to enter the room. At that point, the room was only about 50% set up for my daughter's amazing day."
  • "The wait staff was friendly but seemed to rush us a bit and I was overcharged by $5 a person I had to say something."
  • "After 3 days of no return call, I called back and spoke to 'Jared' the manager.. He didn't seem too interested in my return call."
  • "Over all it was a fun night, but I feel the wedding may have been too big for them to handle."
  • "The back deck covering was NOT sufficient to protect against rain."
  • "The service at our table was bad. Our food was always late."
  • "Janine spent the rest of the wedding missing."

Food Quality

Pros:

  • "The food was excellent and presentation was beautiful."
  • "Food was AMAZING, people are still telling us about it."
  • "The food is superior. Really, really good."
  • "The food was PHENOMENAL."
  • "The food was delicious and the bar tender was wonderful."
  • "The food from appetizers, luncheon choices to desserts were delicious and very well received."
  • "The food was outstanding fresh and cooked to perfection."

Cons:

  • "The stuffing was disappointing."
  • "Very disappointed to have paid $210 for my family and it just wasn't satisfying and we are all foodies and have been to excellent places, both fancy and not at all."
  • "The food was okay, at best. Totally average and for $60 per person, I am happy to spend good money on good food but this didn't add up."
  • "The Yams were gross...who puts bread crumbs on yams."
  • "Food was poor to average... the food on the carving station was inedible."
  • "The salmon was fishy and overcooked."
  • "Their vegan dish looked like someone vomited on my plate. I couldn't eat it."

Venue and Atmosphere

Pros:

  • "Lovely venue."
  • "The facility is beautiful, clean and roomy."
  • "The banquet rooms and outdoor areas are very nice, very clean."
  • "The main ballroom as well as the other party rooms have freshly updated decor with plenty of natural light during the day."
  • "The room and courtyard were beautiful."
  • "The venue is gorgeous."
  • "The setting was beautiful and the food and service were excellent."

Cons:

  • "The actual venue has a very old, outdated feel to it, low ceilings etc. Not the biggest deal but not a great ambiance."
  • "Parking was almost impossible, especially since there was construction in the lot."
  • "The smaller room that was given to my daughter for her wedding, unbeknownst to us, served as the cocktail hour for the bigger wedding in the ballroom until 6pm."
  • "He was not even wearing a mask and several of the employees weren’t either... hard pass on bringing my family to a place that thinks this pandemic is a political stunt."
  • "OLD AND IN NEED OF RENOVATIONS"
  • "The outdoor area was filthy."
  • "the fact that the restrooms are at the front entrance on either side really turned my stomach"

Management and Organization

Pros:

  • "John the owner is always so professional and a pleasure to deal with."
  • "John handled everything and our BBQ to celebrate my daughter and future son in law’s engagement was a huge success."
  • "John Nagle the owner was very responsive."
  • "John and his management staff, servers, and bartenders were extremely attentive and professional."
  • "John Nagle, the owner, was super attentive."
  • "John and his entire staff were very professional and attentive."
  • "The expertise of the management and staff was apparent in every aspect of the many events my family has had there over the years."

Cons:

  • "I will NEVER, EVER return to this establishment."
  • "The fact is you did not give us what we discussed."
  • "When I called him to complain about the plethora of mistakes his lying employee made, he basically gave non answers and defended the deceit."
  • "My daughter booked her wedding about 3 months prior to the event. She was promised the ballroom and all the bells and whistles that go along with her amazing day (like she deserves). About 6 weeks prior to the reception, she got a call at work from the owner saying that his manager double booked the room."
  • "The venue misplaced her cake topper, only to be found after the photographer could take pictures of it."
  • "I cannot believe that I was lied to and treated like a patron at TGI Fridays on my wedding day."
  • "None of our plans were executed the way we discussed."

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