Track 5 Coffee Reviews Summary

Category: Coffee shop

Address: 5 Eastman St, Cranford, NJ 07016, USA

Phone: +19082760595

Rating: 4.8
based on 151 reviews.

Coffee Quality

Pros:

  • "The coffee IS ALWAYS great."
  • "Coffee was amazing, I tried the pumpkin spice one and they even drew a pumpkin at the top of the cup."
  • "We’ve tried so many different coffees and the Kona Blend is the most superior, even against the 'big guys.'"
  • "The coffee is excellent."
  • "Quality of coffee is outstanding."
  • "Their coffee has always made me buzz- it’s very strong!"
  • "The coffee taste fresh and I like it much better then starbucks."

Cons:

  • "Ordered medium roast drip coffee and was similar to dark burnt coffee taste from Starbucks."
  • "Recently had a chai latte. It tasted like hot water with hints of milk and sugar."
  • "Oddly enough everything was really good except the coffee. I'm a black coffee drinker and the medium roast was too dark."

Staff and Service

Pros:

  • "The people who work here are extremely friendly."
  • "Staff is always friendly and willing to make something, offer a suggestion, or simply have friendly chit-chat."
  • "The staff is very friendly and take the time to get to know you -- even when it is really busy."
  • "I must commend them for the greatest customer service I've ever experienced at a coffee shop; the most commendable part is how the customer service and the friendliness of the staff is always consistent."
  • "The baristas are friendly, personable, and cheerful! They always know our names and sometimes even have our drink orders written up."
  • "The employees are very friendly and warm."
  • "Very friendly staff."

Cons:

  • "I wasn't able to get my coffee at 7:10 as the email that came back dictated."
  • "It has become a wi-fi destination for the locals and they just tend to kick back and take up space and time. On top of that, I now feel as I am just another number as there is no longer time for attentive service."
  • "The customer service is not that much great, I waited more than 15 minutes."

Ambiance and Location

Pros:

  • "A wonderful place to study with plenty of outlets available!!"
  • "Lovely job on the renovation, now there is plenty of room to chill."
  • "The cozy, but modern atmosphere that is simultaneously a great place to read quietly or converse with a friend."
  • "Beautifully decorated with soothing colors."
  • "The atmosphere is perfect for meeting a friend or catching up on some work!"
  • "The location is great with a small park across the street to sit."
  • "The atmosphere is welcoming as soon as you walk in."

Cons:

  • "It was so loud that I couldn't have a conversation with my friend without speaking loudly or leaning over."
  • "Parking can be a little busy, but it's not a problem if just picking up an online order."
  • "It’s annoying to have to pay for parking outside so I try to limit my visits."

Food and Drinks

Pros:

  • "The food here is delicious. My weakness is their chocolate croissants."
  • "Cinnamon roll, just wow! Amazing!"
  • "Their veggie sausage breakfast sandwich is also amazing!"
  • "The hot sweetened matcha latte with soy milk I got was amazing."
  • "Very delicious and healthy food. I ordered a hot matcha green latte and the pesto chicken sandwich. I don't regret it a bit."
  • "The food is fresh & flavorful (highly recommend their baja sandwich- fluffiest of egg souffle with quac on a perfectly toasted rosemary ciabatta)."
  • "The baked goods are tasty & the biscotti is addictive."

Cons:

  • "The sandwiches are made in the morning and they sit around all day to be served, whenever!"
  • "We were a little disappointed about how they pack the cinnamon roll since the syrup was on the paper bag and we would suggest to use a box instead."
  • "We were told they don't have salads, and only 3 kinds of sandwiches."

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