"Coffee was amazing, I tried the pumpkin spice one and they even drew a pumpkin at the top of the cup."
"We’ve tried so many different coffees and the Kona Blend is the most superior, even against the 'big guys.'"
"The coffee is excellent."
"Quality of coffee is outstanding."
"Their coffee has always made me buzz- it’s very strong!"
"The coffee taste fresh and I like it much better then starbucks."
Cons:
"Ordered medium roast drip coffee and was similar to dark burnt coffee taste from Starbucks."
"Recently had a chai latte. It tasted like hot water with hints of milk and sugar."
"Oddly enough everything was really good except the coffee. I'm a black coffee drinker and the medium roast was too dark."
Staff and Service
Pros:
"The people who work here are extremely friendly."
"Staff is always friendly and willing to make something, offer a suggestion, or simply have friendly chit-chat."
"The staff is very friendly and take the time to get to know you -- even when it is really busy."
"I must commend them for the greatest customer service I've ever experienced at a coffee shop; the most commendable part is how the customer service and the friendliness of the staff is always consistent."
"The baristas are friendly, personable, and cheerful! They always know our names and sometimes even have our drink orders written up."
"The employees are very friendly and warm."
"Very friendly staff."
Cons:
"I wasn't able to get my coffee at 7:10 as the email that came back dictated."
"It has become a wi-fi destination for the locals and they just tend to kick back and take up space and time. On top of that, I now feel as I am just another number as there is no longer time for attentive service."
"The customer service is not that much great, I waited more than 15 minutes."
Ambiance and Location
Pros:
"A wonderful place to study with plenty of outlets available!!"
"Lovely job on the renovation, now there is plenty of room to chill."
"The cozy, but modern atmosphere that is simultaneously a great place to read quietly or converse with a friend."
"Beautifully decorated with soothing colors."
"The atmosphere is perfect for meeting a friend or catching up on some work!"
"The location is great with a small park across the street to sit."
"The atmosphere is welcoming as soon as you walk in."
Cons:
"It was so loud that I couldn't have a conversation with my friend without speaking loudly or leaning over."
"Parking can be a little busy, but it's not a problem if just picking up an online order."
"It’s annoying to have to pay for parking outside so I try to limit my visits."
Food and Drinks
Pros:
"The food here is delicious. My weakness is their chocolate croissants."
"Cinnamon roll, just wow! Amazing!"
"Their veggie sausage breakfast sandwich is also amazing!"
"The hot sweetened matcha latte with soy milk I got was amazing."
"Very delicious and healthy food. I ordered a hot matcha green latte and the pesto chicken sandwich. I don't regret it a bit."
"The food is fresh & flavorful (highly recommend their baja sandwich- fluffiest of egg souffle with quac on a perfectly toasted rosemary ciabatta)."
"The baked goods are tasty & the biscotti is addictive."
Cons:
"The sandwiches are made in the morning and they sit around all day to be served, whenever!"
"We were a little disappointed about how they pack the cinnamon roll since the syrup was on the paper bag and we would suggest to use a box instead."
"We were told they don't have salads, and only 3 kinds of sandwiches."