Via Locusta Reviews Summary

Category: Italian restaurant Philadelphia, Pennsylvania

Address: 1723 Locust St, Philadelphia, PA 19103, USA

Phone: +12156420020

Rating: 4.5
based on 206 reviews.

Service

Pros:

  • "Managers were present throughout the experience and table-side visits were friendly, unobtrusive, and overall delightful."
  • "The service was fantastic. Our waiter Sam in particular."
  • "Service was spot on, specialty cocktails hit the spot."
  • "Our server was Nicole and she was super sweet, kind and informative about the whole menu which was very helpful."
  • "And the servers and bartenders are some of the coolest people I've ever met!"
  • "Our waitress, Kaitlyn, was helpful in explaining the menu."
  • "Service was quick and smooth."

Cons:

  • "Went it with my friends on a Wednesday. When we sat down we waited 20 minutes just for water, and we didn’t put our first drink order in for a half hour."
  • "Front of house and hosts were rude and nothing was comped or even offered as an apology."
  • "We then waited for 45 MINUTES with no communication from our waitress whatsoever about the status of our entree/side."
  • "The waiters are pushing you to order or interrupts you all the time while you are trying to talk with your partner."
  • "Server wasn’t very personable and really didn’t check in."
  • "Our server was friendly but didn't come to our table until we had sat for 15 mins and asked for them."
  • "Service was good but cold and somewhat robotic."

Food Quality

Pros:

  • "The food is delicious at Via Locusta."
  • "Food’s amazing, don’t hesitate to ask for recommendations from the staff."
  • "The food itself was good."
  • "Every dish was amazing!!!!"
  • "Very kind and attentive server and delicious food."
  • "The agnolotti are especially delicious. All the food was wonderful."
  • "The food here is very good. The pasta is excellent but not better than Andiario."

Cons:

  • "The side salad to the roasted pig was quite salty."
  • "The Pasta was cold and flavorless."
  • "Scallop tar tar was warm and bland."
  • "Each pancake was about a quarter inch thick and was visibly overcooked."
  • "The short ribs were very tough and chewy, don’t order that."
  • "First plate was scallops crudo. It was basically one scallop chopped into chunks with grapefruit sections, celery and an unpleasantly tart dressing."
  • "Pasta is OK, nothing spectacular."

Ambiance

Pros:

  • "This place feels both chic and intimate at the same time."
  • "Via Locusta was perfect, private protected outdoor hut, reasonably warm, comfortable without our coats."
  • "Loved the atmosphere!!"
  • "The crowd was lively but not too loud."
  • "We loved sitting indoors but outside looked even nicer, they made seating inside comfortable and distanced accordingly."
  • "The ambiance is very sultry and retro."
  • "The low lighting made everything feel more intimate."

Cons:

  • "I didn’t like that our table was super close to two other round tables."
  • "It gets so loud that you can't hear the people across from you."
  • "It was kind of loud and I couldn’t hear the waiter."
  • "My only complaint is that they only have one bathroom which created a line right by the kitchen where the staff was trying to work."
  • "They only have one bathroom for a large restaurant so there’s always a long line."
  • "The seating outside is so terrible and uncomfortable."
  • "Atmosphere was nice, though a little cramped and the lights were a little too dim for my taste."

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