Category: Italian restaurant Philadelphia, Pennsylvania
Address: 1723 Locust St, Philadelphia, PA 19103, USA
Phone: +12156420020
Rating: 4.5
based on 206 reviews.
Service
Pros:
"Managers were present throughout the experience and table-side visits were friendly, unobtrusive, and overall delightful."
"The service was fantastic. Our waiter Sam in particular."
"Service was spot on, specialty cocktails hit the spot."
"Our server was Nicole and she was super sweet, kind and informative about the whole menu which was very helpful."
"And the servers and bartenders are some of the coolest people I've ever met!"
"Our waitress, Kaitlyn, was helpful in explaining the menu."
"Service was quick and smooth."
Cons:
"Went it with my friends on a Wednesday. When we sat down we waited 20 minutes just for water, and we didn’t put our first drink order in for a half hour."
"Front of house and hosts were rude and nothing was comped or even offered as an apology."
"We then waited for 45 MINUTES with no communication from our waitress whatsoever about the status of our entree/side."
"The waiters are pushing you to order or interrupts you all the time while you are trying to talk with your partner."
"Server wasn’t very personable and really didn’t check in."
"Our server was friendly but didn't come to our table until we had sat for 15 mins and asked for them."
"Service was good but cold and somewhat robotic."
Food Quality
Pros:
"The food is delicious at Via Locusta."
"Food’s amazing, don’t hesitate to ask for recommendations from the staff."
"The food itself was good."
"Every dish was amazing!!!!"
"Very kind and attentive server and delicious food."
"The agnolotti are especially delicious. All the food was wonderful."
"The food here is very good. The pasta is excellent but not better than Andiario."
Cons:
"The side salad to the roasted pig was quite salty."
"The Pasta was cold and flavorless."
"Scallop tar tar was warm and bland."
"Each pancake was about a quarter inch thick and was visibly overcooked."
"The short ribs were very tough and chewy, don’t order that."
"First plate was scallops crudo. It was basically one scallop chopped into chunks with grapefruit sections, celery and an unpleasantly tart dressing."
"Pasta is OK, nothing spectacular."
Ambiance
Pros:
"This place feels both chic and intimate at the same time."
"Via Locusta was perfect, private protected outdoor hut, reasonably warm, comfortable without our coats."
"Loved the atmosphere!!"
"The crowd was lively but not too loud."
"We loved sitting indoors but outside looked even nicer, they made seating inside comfortable and distanced accordingly."
"The ambiance is very sultry and retro."
"The low lighting made everything feel more intimate."
Cons:
"I didn’t like that our table was super close to two other round tables."
"It gets so loud that you can't hear the people across from you."
"It was kind of loud and I couldn’t hear the waiter."
"My only complaint is that they only have one bathroom which created a line right by the kitchen where the staff was trying to work."
"They only have one bathroom for a large restaurant so there’s always a long line."
"The seating outside is so terrible and uncomfortable."
"Atmosphere was nice, though a little cramped and the lights were a little too dim for my taste."