Istanbul Kebab House Reviews Summary

Category: Turkish restaurant New York

Address: 712 9th Ave, New York, NY 10019, USA

Phone: +12125828282

Rating: 4.2
based on 182 reviews.

Food Quality

Pros:

  • "The doner is flavorful and perfectly cooked, while the Lentil Soup is hearty and comforting."
  • "Amazing Gyro (Donor) sandwich. They make their own Gyro. Best I have every had!"
  • "The Adana kababs are flattish and just very exquisite, the bread superb."
  • "The chicken shawarma was the best I've ever had; well roasted on the surface yet extremely tender on the inside."
  • "Their hummus was probably the best I’ve ever had and the Turkish bread was excellent."
  • "Well seasoned lamb an chicken, thinly sliced it melts in your mouth."
  • "The food taste authentic and portion is very good."

Cons:

  • "Food has no flavor. They don’t season there food. No salt and no middle eastern spices."
  • "The grilled lamb was too dry. Maybe overcooked for food safety reasons?"
  • "Food was greasy (which is not normal for Turkish food in my experience)."
  • "The doner kebab supposed to come with tzatziki and hot sauce but didn’t and the meat was dry."
  • "It was very tasteless and I had to add sauces to make it edible."
  • "The lamb however tasted like paper. Bland as it can be. No seasoning no flavor nothing!"
  • "Bland food, felt like cook forgot to put in salt and spices in the lamb."

Service

Pros:

  • "The Turkish waitress in it was very helpful and friendly."
  • "The waiters we're very attentive."
  • "The service was not slow and our waiter was attentive."
  • "The waiters are attentive and courteous there, particularly Mert and Erdem."
  • "Staff was also super friendly."
  • "Cansel the waitress was amazing, polite warm and attentive."
  • "The server was nice though, she was really busy waitressing, taking orders through the phone, sending out the delivery orders, and yet she was calm and helpful."

Cons:

  • "We were charged for $4.5 more."
  • "On another occasion when i popped in during the evening time, I was met with a rude hostess who would not pay any attention to my take out order."
  • "Very disgusted in what I experienced. I’m 100% sure my chicken was raw and was extremely disappointed in the way the staff AND chef handled the situation."
  • "The guy was too pushy and rude, food is too rubbery and disgusting and to make our experience more memorable we found a roach πŸͺ³ on our table."
  • "Was asked to stand in doorway because i was carrying an umbrella, which was dry as i got in before rain started. Not very great customer service."
  • "Service wasn’t good either."
  • "One thing I found bothersome was that three of the four people who worked there were glued to their phones rather than pay attention to customers."

Price

Pros:

  • "Prices are unbeatable."
  • "Great food, affordable prices."
  • "The price is also decent."
  • "The prices are really fare, comparing to the quality of the food."
  • "The price was pretty good too!"
  • "They offfer 25% discount on first time online orders through their website so don't forget to grab that offer."
  • "The food prices were very reasonable and the portion sizes very generous."

Cons:

  • "The place is very expensive be careful guys because he charged me extra money for nothing."
  • "Dollar for dollar, it wasn't as good a value as other places."
  • "Also Main Street parking is bit pricey too."
  • "They charged for the water, he was giving water for free to others!!, then there is a service fee and tax!!! Altogether it was over $27 dollars!!!"
  • "Another surprise was the bill. I could feel the inflation attacking my wallet."
  • "Cay (tea) is $2, which is insane. many of of the Turkish restaurants serve it as free."
  • "One dish cost $23.95 before tax and discount! Really the taste less than average and does not deserve these prices."

Ambience

Pros:

  • "There's a few spots inside where people can sit and enjoy the food."
  • "The atmosphere is cute and cozy for a small restaurant."
  • "It’s a small, narrow restaurant with limited tables but good service and excellent Turkish food."
  • "A little unexpected gem of a restaurant in busy midtown."
  • "The atmosphere is pretty good. The music is pretty good."
  • "The ambience is smooth and fresh."
  • "Nice little place tucked away in Hell's Kitchen."

Cons:

  • "This is a small and very busy place. I ate in but bear in mind there is not much seating."
  • "The only thing I don't like about this place is they don't have enough seating."
  • "This place is absolutely atrocious. No space to sit or breathe."
  • "The atmosphere is awkward and tight."
  • "Decor was also very average."
  • "Very small I didn’t enjoy the dine in experience, it’s like eating inside the restaurant kitchen."
  • "The ambiance and decor are nothing to write home about."

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