"The waitress Maria was outstanding and extremely friendly."
"I’ve never had such a BRILLIANT experience by a bartender (Bernard Joshua F.)."
"The service provided by Mehmet Emin was exceptional."
Cons:
"The waiter was extremely rude when we asked to try some of their local bread."
"Every waitress seems to carry some of Pinar’s snotty stench on their breath."
"Want to be ignored? Want to wait 20 minutes at a dirty table to not even be looked at?"
"The waiter forgot us."
"They forgot about it and didn't tell me until I followed up again, making me late for my meetings."
"Service was overall incredibly slow on a Saturday morning."
"The service left much to be desired."
Food Quality
Pros:
"The food on the menu sounded simple, but when brought out, it was so worth the price and full of food."
"Amazing strong coffee served in the cutest pots and worthy of a photo shoot!"
"The food was fresh and flavorful."
"Food is dependably good with a lot of healthy options."
"The pain au chocolate was epic, ethereal, memorable."
"Fan of the ginger tea and the mint tea."
"The apple turnover was a standout, with a deliciously pronounced apple flavor and a flaky, ungreasy pastry served just right."
Cons:
"Large place serving tasty, small, expensive portions."
"The egg was soft so as soon as I bit into it, it seeped out all over my lap."
"The vegan blueberry muffin was ok fresh in the morning, but great at the end of the day."
"The tartine was burned, all taste was gone."
"Foods had little flavor."
"Food quantity was pathetic considering how much you're paying. Quality was average."
"The oatmeal wasn’t cooked properly- needed salt - was really bland and unappetizing."
Ambiance
Pros:
"There's ample indoor and outdoor seating."
"The ambiance was perfect."
"The atmosphere was amazing! The store was huge and has plenty of seats."
"A spacious yet cozy environment."
"The restaurant had a warm and inviting atmosphere, perfect for a relaxed breakfast."
"The rustic decor and soft background music added to the ambiance."
"A GREAT and Relaxing 🎼🎶 Place."
Cons:
"Painful, uncomfortable chairs."
"We were seated at the long table at the entrance despite our repeated requests for another table as we got cold wind every time the door was opened."
"Despite its spacious indoor and outdoor seating, the restaurant was surprisingly empty."
"The glasses were dirty."
"The only thing I find weird is that their coffee cups (when dining in) have no handles, which makes it difficult when I'm working and trying to one hand my coffee."
"The espresso in the cappuccino was exceedingly strong and bitter, to the point where it overpowered the milk entirely, leaving an unpleasant aftertaste."
"The matcha latte tasted like soap, like the cup hadn’t been rinsed before putting the content in."
Value
Pros:
"High 4 stars - only reason for not hitting 5 stars is the price level.. it’s still good value for money as the food is delicious and the service great."
"The coffee is superb as well!"
"Prices were very reasonable."
"Great space for coffee, and specially crispy quinoa cake."
"Great, healthy food but they need to pull their service together."
"The croissants are flaky perfection, and their coffee is a dreamy indulgence."
"One of the best place I ever tried in NYC, located near by Battery Park."
Cons:
"Prices are ridiculous! I ordered the Belgian waffle and it was TINY."
"Incredibly overpriced. $$$$ a small croissant with ham and cheese was $12 alone."
"Overpriced and disorganized."
"Very unprofessional and rude staff also they have bad ratings for a reason."
"The portions of food for the price were miniscule."
"Never EVER get Mealpal here. It is soooo not worth it."
"For the price, I expect a lot more - respectable bakeries serve fresh bread and pastries, can't just put a name and fancy furniture..."
Service Efficiency
Pros:
"Service was good and quick, consistently checking up on you."
"The wait staff are helpful and attentive."
"Thank you, to the staff of Le Pain Quotidien @ 85 Broad st."
"The staff is extremely knowledgeable and friendly and everything was done correct and right."
"Staff were very friendly."
"Great food and fabulous atmosphere!"
"And all with a positive can-do attitude."
Cons:
"I had to change tables so that I could get served, repeat my order three times."
"It took them forever to ask for our order AND to pick up our tab."
"The whole experience took us 1h40 minutes. 1h40 minutes for breakfast!!! Where we had to chase waiters down!"
"But the restaurant is woefully understaffed, with just too much distance to cover by too few servers."
"Service was overall incredibly slow on a Saturday morning."
"Service was very slow. We asked twice for water, it never came."
"Extemely slow service (though not busy at all), never offered water."