Address: 757 Eagle Rock Ave, West Orange, NJ 07052, USA
Phone: +19737315600
Rating: 4.8
based on 147 reviews.
Venue and Grounds
Pros:
"The venue itself exudes timeless elegance. The architecture and visual surroundings provided a stunning backdrop for our celebration."
"It's beautiful on the inside of the chateau and the grounds are equally impressive."
"The venue's idyllic surroundings, from the manicured gardens to the enchanting architecture, provided an unparalleled backdrop that felt like something out of a fairy tale."
"The grounds are so rich with history and so well maintained."
"The venue is insanely gorgeous, and the hospitality cannot be beaten."
"Everywhere you look there is beauty, from the exquisite tiles in the pool area to the luxurious greenhouse."
"The grounds are gorgeous for photos."
Cons:
"I wish that there were not a million places for a girl's high heel shoe to get caught.... damaging my shoes too ☹️"
"The rooms were very small, you can hear every single thing outside of the room."
"Biggest complaint if I had one is the rooms that we stayed overnight in felt kinda slapped together as an afterthought."
Service and Staff
Pros:
"The service we received was out of this world. The whole event ran like a well-oiled machine."
"The staff understands what a momentous occasion your day is, and are honestly all miracle workers."
"The staff was exceptionally helpful and attentive."
"Phenomenal support from every attendant, server, and staff member."
"The entire staff at The Pleasantdale Chateau were attentive, so caring, sweet, thoughtful, efficient and very productive."
"Every member showcased a high degree of courtesy and attentiveness."
"The service staff is 10 stars, I'm not sure if they hire out to an agency or of these are their employees, either way these kids were young and so professional and smiley."
Cons:
"Once you make your final deposit the commitment to detail falls short."
"They are secure in their reputation so your voice will be nothing more than noise."
"If your bridal attendant is missing in action immediately ask for another."
Food and Beverage
Pros:
"The food and beverage set-up is other-worldly, with what feels like hundreds of options at your choosing."
"The buffet for 183 guests was outrageous even though I never made it beyond the oysters and lamb chops."
"The food was INCREDIBLE. Incredible displays, the quality was amazing, variety was incredible, etc."
"The food was fantastic- my guests couldn’t stop talking about it."
"The food at cocktail hour was nothing like we or our guests have ever seen or tasted, there were many options and every thing was delicious."
"The food served at our wedding was a culinary masterpiece."
"The food is abundant and beyond delicious."
Cons:
"Our only disappointment was with the Kosher food that was requested for a number of folks in our party."