Elevation Burger Reviews Summary

Category: American restaurant

Address: 3945 Welsh Rd, Willow Grove, PA 19090, USA

Phone: +12156591008

Rating: 4.1
based on 179 reviews.

Food Quality

Pros:

  • "The burgers were great!"
  • "I love getting the burger wrapped in lettuce instead of a bun."
  • "The burger meat tastes very good, you can really taste the difference between every other burger patty and THESE grass-fed, organic beef patties."
  • "Elevation Burgers are delicious!! Grass feed beef tastes so much better and digests easier!!"
  • "One of the very few ethically sourced, zero-trans-fat burger joints around—which is also very, very delicious!"
  • "They use fresh ground beef, and fresh ingredients."
  • "Its beef patties were extremely juicy and well seasoned."

Cons:

  • "The burger was greasy and the meat lacked flavor."
  • "Burger was a soggy greasy mess."
  • "The burger was under cooked yet very greasy."
  • "The burger patties are much smaller than they used to be, though they cost the same."
  • "The food could have been better. My burger was put together sloppy, super thin and it badly needed salt & pepper."
  • "The burger was raw and we saw 2 other customers complain of a raw burger as well."
  • "Burger patties were tiny, bone dry, and unseasoned."

Price

Pros:

  • "For organic and 100% grass-fed beef, it is average price, the same as in a store."
  • "Prices are more than reasonable for what you’re getting."
  • "Tasty burgers, relatively inexpensive for the quality."

Cons:

  • "It is say too expensive for the amount off food they give you."
  • "Pricey but delicious."
  • "For the price you are better off in Wendys."
  • "With a small drink, came out to over $14."
  • "Way overpriced. They charge for every little thing."
  • "You pay almost 6 dollars for like six onion rings, and five bucks or so for each order of fries."
  • "The prices are just through the roof."

Service

Pros:

  • "Definitely some of the friendliest, most helpful employees I've encountered."
  • "Service was friendly and quick."
  • "The staff was great !!!"
  • "The customer service by both staff members was very good they were polite and friendly."
  • "The server G Devaney had excellent customer service, she offered to remake my burger once she found out that I wasn't satisfied."
  • "Guys behind the counter were friendly."
  • "Both my husband and I were amazed at the level of service."

Cons:

  • "One of us could not partake because Directions weren’t followed."
  • "Staff looked unhappy to be there."
  • "The cashier was not friendly at all, never even looked up at me when I ordered."
  • "Service extremely slow on a day when there's 3 customers inside."
  • "Slowest service ever. People behind us already had their food. We've been waiting for ours for more than half an hour."
  • "The counter server Mari wasn't pleasant."
  • "The staff we’re rude."

Cleanliness

Pros:

  • "Super clean dining area and bathroom a bonus!"
  • "Clean place, friendly people."
  • "Very clean burger restaurant with great customer service."
  • "The seating was clean."
  • "The place was so clean."
  • "Very clean neat place usually when I go to pick up food I look at floors and walls but this place was very well maintenance kept."
  • "The staff was very nice & polite, the place was so clean."

Cons:

  • "The dining area wasn’t as clean as it used to be - sticky tabletops & floors not adequately swept."
  • "Place could've been cleaner in the bathroom and around the drinks."
  • "Bathroom was disgusting (as previous reviewers shared)."
  • "The tables are so dirty that I had a line of grease on my shirt."
  • "Multiple dirty tables, napkin dispensers empty."
  • "The floors are sticky throughout the entire establishment."
  • "The store was dirty, all the surfaces were greasy, the walls had noticeable paint chips, the floors were dirty and had holes."

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