Famous Dhaba and Sweets Reviews Summary

Food Quality

Pros:

• "Ordered butter chicken, tandoori roti and tawa rotis, all were tasty and reflected punjabi cuisine."
• "Famous Dhaba's masala fries, butter chicken burrito, Aloo Tikki Burrito and paneer tikka pizza was yummy!!"
• "Simply delicious food! Great authentic taste and amazing taste."
• "The chicken malai tikka was excellent! Super moist and flavorful!"
• "Masala fries, samosa chana chat and quesadillas. Really fresh and delicious."
• "Got 2 breakfast platters. They were delicious."
• "The food was excellent. Using someone for the first time is always a roll of the dice but I was extremely pleased with the quality and got several compliments."

Cons:

• "Will never order again …….poor customer service……"
• "Avoid this place, there are much better places for Indian food in NJ."
• "The place was neat and clean but the food was horrible and quantity was so less."
• "Their white chicken smelled so bad, absolutely repulsive."
• "The amount of the chicken in the portion was disrespectful. Dry scraps of chicken that most likely were stuck to the bottom of the pot."
• "Everything we ordered tasted below average and the place was stinking like anything."
• "Wish I could give a negative 1 here. Mediocrity at its best! Tasteless food, absolute disaster."

Customer Service

Pros:

• "The customer service was Amazing and the food was delicious!"
• "Communication was amazing!! As you guys were always available for us via text, call, or in person to discuss about any changes needed to be made and were open to all of our ideas."
• "Upon our entrance to the restaurant we were immediately greeted by the very friendly staff."
• "The employees are super nice and the restaurant is spotless."
• "The individual waiting on us kindly offered to answer any of our questions, and was very patient with us."
• "They really care about their customers as they checked on us often to make sure everything was good."
• "The staff was very helpful and approachable."

Cons:

• "Guys were so rude I went there around 8.40 pm, and I already placed advanced order on phone so by 9.10 whole food order was on my table including appetizer and main course, we were 4 pplz and by 9.30 they said they closed the restaurant."
• "I did find two strands of hair, but the food was very good that we didn't really care and just threw it and continued eating."
• "The party host complained to the caterer, and his response was worse than the chicken, something I didn’t know was possible."
• "Food good but for two people they push 15% gratuity and 3% credit card fees just like convenience store. Total 18% extra on casual food."
• "Service not good."
• "Very very slow in making orders. A $70 order should not take 40 minutes to make."
• "The poor hostile attitude of the owner is noted in her response."

Ambience and Cleanliness

Pros:

• "Lovely little tables await in a clean and friendly atmosphere perfect for a rainy day or otherwise."
• "The place is so vibrant and staff is so welcoming."
• "The establishment was very clean, bright, and welcoming!"
• "The restaurant is spacious and clean."
• "What an ambience, outdoor seating area is amazing."
• "The environment / atmosphere of the restaurant is very inviting and brings you closer to the culture of Indian origin / cuisine through the intricate decorations all over the restaurant."
• "Restaurant was also clean on the inside, which is definitely a plus."

Cons:

• "The place was neat and clean but the food was horrible and quantity was so less."
• "Everything we ordered tasted below average and the place was stinking like anything."
• "Wish I could give a negative 1 here. Mediocrity at its best! Tasteless food, absolute disaster, especially the cutlery was so dirty, we didn’t want to touch it."
• "The restaurant is small and not very aesthetically pleasing may be, but the food makes up for it."
• "The sitting space is also a little small."
• "The sitting space is also a little small but clean and cute."
• "This restaurant is not an upscale, table cloths on the tables type of place."

Value and Pricing

Pros:

• "Good prices."
• "The prices are very reasonable!"
• "Prices are affordable especially for the area; you would think food of this quality would be priced higher."
• "Warm service, good portion size and reasonable price."
• "We felt we received a great value for our money, the serving portions were generous."
• "The price is a little expensive but for the taste and freshness of the food it’s worth it at the end."
• "In addition the menu has a great variety to choose from, with fair prices, and generous portions."

Cons:

• "Food good but for two people they push 15% gratuity and 3% credit card fees just like convenience store. Total 18% extra on casual food."
• "18% gratuity + 3% card payment fee added by default."
• "Top of it 15% gratuity for this rubbish place with no ambience and dinning experience."
• "Plus expects an additional tip! rip off!"
• "On top they are charging 15% gratuity for 2 people."
• "They charge you outrageous prices for so low quantities."
• "On top of that the prices are extravagant and unjustified."