Bikanervala Reviews Summary

Cleanliness

Pros:

• "This is by far one of the cleanest place we have seen so far."
• "Restaurant was clean and service was fantastic."
• "Very clean place, lots of seating."

Cons:

• "The trays in which the food was served were all wet and dirty."
• "The flooring and tables were no clean at all. Sticky floors."

Service

Pros:

• "The staff was very courteous and professional and gave us good food recommendations."
• "Krishna the owner was impeccable in service and took such solid care of us."
• "Manju who is the team leader is very diligent and apt with customer service."
• "The manager of the Kendall Park store went above and beyond to help with sampling and putting it together with customized selections and packaging/shipping."
• "Great place...Good Customer Service....Bijen Bhai, Ankit Bhai who r the Co-Owners r always very helpful and co-operative with the Supporting Staff who takes good care of the Customers."
• "Staff is super friendly and helpful."
• "The service was exceptional."

Cons:

• "The cashier is useless, I cant understand anything he says."
• "Service is non-existent. Self order, self pickup."
• "Overall bad experience, I would suggest go and eat some Chaat with dessert, don't expect good service."
• "Service is very bad. preparations are done by chef without gloves."
• "One of the worst customer service I have ever witnessed."
• "Service- it was terrible we had to fight to get our own table."
• "Worse customer service. Lady ignoring customers and busy talking over the phone."

Food Quality

Pros:

• "Veg fried rice, butter naan and Dal Makhani were good you can definitely try those but kabab’s could be better."
• "Their chole battura are amazing."
• "Best Chole Bhature I've had in NJ."
• "We had gulab jamboo, thali and vada pav. Thali was good."
• "The food was good."
• "Good for sweets and snacks. I personally suggest dahi bhalle & rasogulla, it was very yummy."
• "The food is really tasty. Great chaat items, with good variety."

Cons:

• "Please don’t try Indo-Chinese or South Indian. You will be disappointed."
• "The curries in the Thali was not having any flavour and were undercooked."
• "They are serving frozen foods."
• "Rava dosa was bad and not cooked properly and soggy."
• "The veggies in the thaali didnt have any flavor. The chole were cooked with so much sodium bicarbonate that it's all i could taste."
• "Both the dosas were soggy. None of the curry had any salt or spice."
• "Pav Bhaji was very salty. Didn’t taste like Pav Bhaji at all."

Hygiene

Pros:

• "Also the food is prepared in front of you and also the hygiene is very well maintained here."

Cons:

• "Same person is mopping the floor, cleaning the trash and working in kitchen to stack ready the plates."
• "Service and cooking hygiene need to improve big time."
• "Neither the front staff, who prepared our samosa chat did not wear gloves to both hands and the chef did not wear it for both the hands."
• "No gloves worn by cooks."
• "Staff does not maintain hygiene standards."

Value

Pros:

• "Prices are also decent."
• "Generous portions and well priced."
• "Fabulous food. Reasonably priced."

Cons:

• "No Free Tap Water Here.. everyone must pay $0.99 for water."
• "They charge 2 dollar for tea, quantity is so low, chole less amount and charge higher."
• "Sold us an item with 6 pieces of sweets and lied and said it was 8, for over $22, so way overpriced."
• "Too pricey for the quantity... some items microwave n serve."
• "Increased the prices but at the same time reduced both quantity and quality."
• "The food is just not hitting the mark for the price they are charging."
• "They do a 2.5% surcharge."