Picture Perfect NY Reviews Summary

Category: Photographer New York

Address: 4 Dina Ct, Staten Island, NY 10306, USA

Phone: +13479870394

Rating: 4.8
based on 185 reviews.

Professionalism and Skill

Pros:

  • "They have a ton of patience and it's obvious that they really love what they do!"
  • "Joseph was very nice and great with my daughter and most importantly took some amazing photos!!"
  • "They are first and foremost professionals, fast turn around, easy to get along and work with."
  • "Joseph made us feel so comfortable. He was funny, charismatic and emphasized our baby’s safety and wellbeing the entire time."
  • "Their experience and professionalism shines through, allowing you to relax when holding your delicate newborn."
  • "They were very professional from the initial moment we started planning the session."
  • "Had a session with Joe and Angela today and was blown away by the level of patience, attentiveness and all round professionalism throughout the entirety of our visit."

Cons:

  • "Made our whole experience very uncomfortable."
  • "Overall, I feel distrust in this business and I can not recommend them to my family nor friends."
  • "Angela and Joseph were both very unprofessional and acted like they were doing the customer a favor by taking a baby picture for them."
  • "However, Picture Perfect NY emailed me a nasty email. Threatened me to take down my google review or they would pursue action."
  • "Totally unprofessional."
  • "But the wife is rude and made our whole experience very uncomfortable."
  • "Think twice before going here."

Customer Service and Communication

Pros:

  • "From the beginning through to the end they offer endless support, advice and guidance."
  • "Angela and Joseph were quick to reply to my emails when I had tons of questions."
  • "Each email and question was answered promptly and I never felt ignored and never felt like a bother."
  • "They were so prompt with responding to our emails and very informative & professional."
  • "They were always very professional, attentive at my emails and responding accordingly."
  • "Joseph and Angela were very professional and always got back to me right away with any concerns I had."
  • "They are very quick to communicate, always listen to what you want and their backdrops are amazing."

Cons:

  • "They shared information online which could put myself and my kids in danger if the other party chose to read through the reviews."
  • "Horrible customer service..."
  • "This review is not for the pictures, as I didn’t get to have my child’s photo taken here. This review for the customer service I received."
  • "Think twice before going here."

Quality and Creativity

Pros:

  • "I was really impressed when I received my images!"
  • "The pictures turned out great for my son's cake smash."
  • "Their photos of my newborn will be timeless treasures I will treasure forever."
  • "Very high quality pictures for such an amazing price!"
  • "The pictures were amazing !!"
  • "The results were phenomenal."
  • "Amazing photos.. better than I could have ever imagined."

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