"The piercer was extremely rude and his vibe was way off."
"he was very unprofessional and rude"
"The owner took care of me during the visit. He was rude and unprofessional."
"Kai is extremely rude and disrespectful."
"The owner himself made strange remarks about my existing tattoos."
"the guy that did my tattoo was disgusting to me!!"
"I don’t know if everyone’s bad there but don’t go to captain!!!"
Cleanliness
Pros:
"everything was super clean"
"The piercing room was extremely clean, well so was the whole shop!"
"Very clean and her ears healed quickly!"
"Super clean and sterile."
"The tattoo shop is so clean - the staff is knowledgeable and professional."
"When I got there they took COVID regulations seriously which was awesome and it was very clean."
"The studio was impeccably clean and safety procedures were amazing."
Cons:
"I immediately noticed that he did not wash his hands, he wore gloves but did not wash them."
"From what I saw in the shop, not all safety guidelines were followed especially during this time of the pandemic."
"The lack of professionalism, rushed pacing of the procedures and lack of attention to standard details and hygiene are astounding."
"I asked that he wash his hands to which he replied 'why.'"
"staff washes hands before every costumer"
"He said 'you know I don't know what you think but this ain't no sterile process anyway so I don't know what difference it makes for me to wash my hands.'"
"Please shut this place other I know how to make then shut down their place within. 1 week."
Customer Service
Pros:
"The owner kai was so sweet and he knew exactly what he was doing!"
"He answered every question we had about aftercare and we both will definitely be going back!"
"He was very thorough and in depth explaining to me how to care for it, clean it, and answering all my questions thoroughly."
"The customer service and after care from his behalf was absolutely amazing."
"Malakai was so welcoming and talked us through every step."
"The staff was extremely welcoming and the piercing was quick and painless with perfect placement!"
"very nice and caring staff"
Cons:
"When we walked in we noticed that there was no one in the front to greet us at the desk."
"I tried calling in for my lost phone, he proceeded to yell at me for 5 mins because he is too slow to wake up at 7:30."
"Just terrible there was no offer for the inconvenience …. There was no consideration… no compassion and they didn’t stick by their word."
"They have great reviews for piercings however the customer service was terrible."
"The owner himself REALLY is the best around for any piercings you could ever want."
"I would not recommend and I definitely will not be going back for any services at the shop."
"Please do not bring your baby to this place. My 11 month old daughter’s piercing came out uneven."
Quality of Work
Pros:
"Benny was excellent with my daughter, explained everything to her. The tattoo he did was better than the picture she came in with."
"My first drawing tattoo was wayyyy better than the picture!"
"He nailed the tattoo I wanted based on the picture I gave him."
"The artist I got it from was great though! Amazing line work and took his time."
"Benny gave me an amazing tattoo. He made me feel super comfortable."
"Malakai did an AMAZING job. I've had quite a few piercings before but Malakai was the most professional, quickest, and efficient piercer I've been to."