"Service excellent, nice waitress, despite her having to maneuver thru the crowd."
"The waiters, bartenders, and even the owner greeted us, introduced themselves by name, and made us feel so at home."
"Servers were friendly and helpful."
"Quick service, friendly staff."
"Our waiter was on point & didn’t miss a thing."
"Staff SUPER attentive, SUPER friendly."
"The staff are friendly and attentive."
Cons:
"The way I heard the management talk to staff was disgraceful."
"It's hard to believe they dare to charge for it, let alone pilfer $50 in tips for the privilege of their neglect."
"Avoid if you have any sort of allergy as they either don't care or don't understand."
"They have the RUDEST bartenders in all of NYC."
"Manager kept saying the kitchen was closed, so we asked if we could sit at the bar for drinks and he said they were closing in 15 min."
"The service—or should I say, the lack thereof—was so horrendous."
"Service was not the greatest, Maybe a little understaffed?"
Food Quality
Pros:
"The Irish stew was outstanding."
"The 'Perfect Pint' of Guinness was worth the wait."
"The Smithwick's Red Ale and the shepherd pie were great, too."
"Had the BEST burger I have ever had in my life here."
"The food was simply delicious."
"Shepard’s Pie and Chicken Pot Pie were delicious and perfect comfort food on a cold winter day."
"For a bar the food here is excellent!"
Cons:
"Just Basic frozen piece of fish for the fish and chips."
"Chicken fingers bland and dry."
"chicken tenders over cooked don’t bother and green beans were undercooked."
"The only downside to this place is it's proximity to Times Square which I think I am allergic to."
"The French onion soup was super cheesy in a good way, but it was hard to bite without eating so much of it in one bite."
"To say it tasted like piss would be an insult to piss everywhere."
"The food was definitely not the highlight of my experience there."
Ambiance
Pros:
"This pub is one of our favorite places to visit in Times Square."
"The ambiance and service of this establishment certainly create a welcoming atmosphere."
"Great pub with a ton of seating and even a rooftop bar."
"Everyone here was actually Irish which was cool!"
"The pub decor makes you feel like you are in an authentic irish pub."
"The Irish Pub atmosphere really worked for me."
"Unique atmosphere, where countryside Ireland meets the skyline of NYC."
Cons:
"What isn't lovely are the buckets of cigarette butts and water and people smoking right behind you."
"40 minutes later no one had stopped by to ask if my empty glass needed a refill and no dinner."
"The rooftop is not so rooftop."
"One neat aspect is the collection of police patches on the wall."
"The only downside to this place is it's proximity to Times Square which I think I am allergic to."
"The cheese was so cold that it never melted on the chips."
"The staff was too busy standing around and gossiping to actually engage."
Value
Pros:
"Great place to be, kitchen open till after midnight late into the early morning...great, kind, attentive, endearing staff and good food that's reasonably priced."
"Food & drinks were great & reasonably priced."
"Pretty good value though!"
"The portion size was shareable as well which makes it a good value for the money."
"Exellent food and service and very affordable price."
"Reasonable prices for NYC."
"The food is the best Irish fare in New York City."
Cons:
"It's disheartening to see such potential squandered, like a rosebud wilting before it has a chance to bloom."
"The food was a bit pricey but worth it!!!!"
"4$ per can of soda."
"No prices on the drink menu."
"The ribeye was a huge let down for 40 bucks."
"Guinness getting a little pricey at 9 bucks though."
"Thay add gratitude %20 without a notice and ask for an extra tip above that."