L’Express Reviews Summary

Category: French restaurant New York

Address: 249 Park Ave S, New York, NY 10003, USA

Phone: +12122545858

Rating: 4.3
based on 228 reviews.

Service

Pros:

  • "The service over all is good."
  • "Our waitress, Maria was amazing."
  • "The service was just one of the best I've had."
  • "Service is fabulous, friendly, welcoming & engaging."
  • "The service top notch."
  • "The food, service and atmosphere here are all 5 stars!"
  • "Service was top notch!"

Cons:

  • "Staff is extremely inattentive (even when not busy)."
  • "Service can be a little chaotic and has some attitude issues."
  • "The service was just incredibly slow."
  • "While staff members are courteous and accommodating, there are occasional lapses in attentiveness that detract from the overall dining experience."
  • "The service is always slow no matter what."
  • "Service could be better, seemed we had to wait quite a while to order and such."
  • "The service was unfortunately a little slow."

Food Quality

Pros:

  • "This restaurant is my go to for quality food anytime of day."
  • "Croque Madame, Onion soup and mussels were excellent."
  • "The food is excellent. Recently they had a cod special dish that was without any exaggeration the single best piece of cod I’ve ever had in my life."
  • "Top tier - calamari was meaty, the burger was delicious, and the creme brulee was great!"
  • "The beef tartare, maybe the best I've had."
  • "The roasted chicken is delicious. The onion soup is really good!"
  • "Fantastic food with a good selection and flavor."

Cons:

  • "Duck, is okay. Not over cooked. Very little meat for $32. Overpriced."
  • "The rest of the food, however, ranged from bland to unpalatable."
  • "Food has gotten worse."
  • "Ordered the “La Lorraine”. it is not a quiche, it’s an omelette with sliced ham and swiss. it was not good, and had no flavor."
  • "The food is okay, prices so-so but the service is absolutely terrible."
  • "The Shakshouka was underwhelming."
  • "The food wasn't the greatest. I've had better."

Atmosphere

Pros:

  • "Cozy and welcoming."
  • "It's definitely a haven for families with kids."
  • "The atmosphere was adorable."
  • "Like stepping into a local Paris cafe, complete with vintage banquettes, tin ceiling tiles and aged metal top deep mahogany wood bar."
  • "L'Ambiance, low lighting, it all works. Quintessential New York."
  • "The place is visually very appealing."
  • "The atmosphere was magical."

Cons:

  • "They then turned up the lights (a clear signal to go)."
  • "On a busy day, you just can't even hear yourself, even less whoever you're with."
  • "The overall atmosphere was uncomfortable and got awkward after a while."
  • "The tight space might not be suitable for kids."
  • "The atmosphere is lacking. Nothing special."
  • "The acoustics in this place is atrocious, way too noisy."
  • "The overall atmosphere is inviting."

Value

Pros:

  • "Affordable and always open; but their tuna nicoise salad isn't what it used to be."
  • "The bill very reasonable!"
  • "Good wine selection and great spot for people watching."
  • "Great experience without killing your wallet."
  • "Prices are reasonable."
  • "Everything was very good. Very good quantities for a very reasonable price."
  • "Prices are great and the portions are pretty good as well."

Cons:

  • "Very little meat for $32. Overpriced."
  • "Overall, it's an OK place, just went out with a headache and a much lighter wallet."
  • "Food is good, just a little pricey for what it is."
  • "I felt it was a bit pricey for what was ordered."
  • "With wine it was a bit pricey compared to peer group trattorias."
  • "Probably not worth $40."
  • "An obscene waste of time and money."

Staff

Pros:

  • "Maria is the BEST server and always makes sure we have a great experience."
  • "Esteban, the bartender is amazing. He took care of myself and my party very well."
  • "The staff is always friendly and fast!"
  • "The service is always very good and the staff is friendly."
  • "The staff was super nice and attentive, making the whole dining experience quite pleasant."
  • "The staff was amazingly attentive and warm."
  • "The servers here are welcoming, patient and kind."

Cons:

  • "The washroom needs some work though."
  • "Way over staffed and no leadership."
  • "Our bartender could have been more friendly and more tuned in."
  • "The staff is so nice and very accommodating."
  • "Staff was accommodating, but a little slow in my opinion."
  • "The staff are my friends particularly Carmen, who is always upbeat and concerned about what is offered."
  • "The staff was very accommodating with the students coming in and leaving at different times."

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