Warwick Valley Winery, Distillery & Orchard Reviews Summary

Customer Service

Pros:

• "Very friendly and helpful customer service."
• "Staff is very friendly, food and drinks are great."
• "The staff was friendly and very professional."
• "Friendly staff, excellent service and great products."
• "The staff are all friendly and helpful."
• "The staff was super friendly and pleasant."
• "Very friendly folks here."

Cons:

• "First off the guy behind the counter inside the wine tasting bar (Joey I think his name was) was unbelievably rude."
• "The servers I talked to weren't the friendliest."
• "I found the staff a little off putting."
• "However, I was treated rudely by the service staff... twice by two separate people on the same visit."
• "Hard to get a drink and the staff behind the bar were kind of rude."

Facilities & Amenities

Pros:

• "There are many tables and lawns for picnicking."
• "The grounds are nice."
• "It is located in a nice wooded area with mountains in the background."
• "Winery is huge! With space for families to run, play, listen to tunes, picnic with many options to purchase great food from their local vendors."
• "The grounds were well kept."
• "Beautiful nice place good wine wonderful apples ciders."
• "Nice grounds with orchards, vineyards, other liquor-making fields around."

Cons:

• "We were met by an obnoxious parking attendant who wanted to charge us $35 for parking."
• "Porta Potties, no real restroom."
• "The worst is the row of portable toilets or portajohnnies that really are an eyesore."
• "Bathrooms are porta-potty’s which you could smell from the wine tasting tent (gross)."
• "Hours to wait for food. Long bathrooms lines (30 min wait)."
• "No air conditioning and there is no table service."
• "They don't allow outside food, yet don't have sufficient services to provide food to the crowds."

Food & Beverages

Pros:

• "The food has always been good so no disappointment there."
• "The hops cider was interesting, refreshing and good!"
• "The food is good. My kids love the Margarita pizza."
• "We had the fig pizza and truffle fries both of which were really good."
• "The food from the warwick winery cafe was delicious."
• "The food is excellent. Danny the chef is amazing."
• "The food was great."

Cons:

• "Took an hour to find a table, ordered food at 1:30pm and by 5:00pm still didn’t have our order."
• "We ended up getting nothing because of the long lines."
• "Food a little pricey."
• "The only reason I give this place 4 stars is lack of walking territory!!"
• "The food and atmosphere was great despite COVID. Fast and hygienic service."
• "The food was also very good and the band was super fun."
• "Food isn't the cheapest but well worth the price because it all seems very fresh and natural and good quality."

Experience & Atmosphere

Pros:

• "A very peaceful Place to enjoy a drink during the week."
• "Live music was nice."
• "Been here many many times. Worth a visit."
• "The atmosphere and space is great on a nice day, but I would not recommend coming if you plan on eating."
• "Fantastic! Beautiful area."
• "The weather was perfect for spending time outdoors, we had a blast!"
• "Will definitely return with friends."

Cons:

• "The food and wine, turned into a place with women chugging bottles and dancing on the tables, fights out by the bathrooms, and overall a complete lost of peace and beauty."
• "I'm shocked by the reviews... Couldn't get near the wine tasting, there were sooooo many people there."
• "Had to pay $10 to get in the parking lot. Then had to park very far away, it was very crowded."
• "Too crowded on Sunday 10/22/2023, will plan to go during one of the weekdays."
• "Don't waste your time here."
• "They need AC however, when its hot outside, the tasting bar is hot standing around."
• "Biggest turn off that killed the visit was paying 10 buck for parking seems like u are there to buy their stuff and consume their offerings and they charge you again to park not cool in my view."