Luna Rossa Biagio Lamberti - Bar & Restaurant Reviews Summary

Service

Pros:

• "Our service was impeccable."
• "Service was just perfect. Attentive, detailed, and caring."
• "Very friendly and attentive staff. Micheala gave excellent service."
• "Our server was quick and very attentive."
• "Our waiter was very attentive to our needs."
• "Our servers were attentive, knowledgeable, and went above and beyond to ensure our dining experience was exceptional."
• "Our server was very nice and knowledgeable and very attentive to our needs."

Cons:

• "The people are absolutely rude and slow."
• "Running the vacuum cleaner while we were dining was extremely annoying."
• "Our waiter was old, crumpy, and short tempered, he would sigh everytime to repeat himself."
• "Our service was very Slow, the server was very nice. I feel he had too many big parties to attend to on his own."
• "Our attentive waiter took our order…then we waited…and waited…watched as tables near us were served, enjoyed their dinner & left…all while we waited."
• "Service wasn’t too great either we never got refills on any drinks."
• "No-one came to our table for a long time considering they weren't busy."

Food Quality

Pros:

• "Everything we ordered was very good and delicious and left full too."
• "The food was very good with huge portions."
• "Each dish was crafted with precision, using the finest ingredients and expert techniques."
• "Enjoyed the Arancini & loved the pizza."
• "The food was excellent.... All of it. Appetizers, salad and entrees."
• "The food was outstanding......fresh, served very appealingly."
• "Food was fantastic, everything from appetizer to dessert."

Cons:

• "No good food."
• "Both meals were very bland and mediocre."
• "The mozzarella sticks, fugetaboutit …frozen -dropped in oil, NOT even homemade."
• "Their classic sauce seems out of a jar, not very good at all."
• "Some entrees were good; some were not. Soup was like water, little flavor."
• "The lasagna was amazing very homemade & delicious."
• "Everything my family had taste the same, very unflavored and very watered down."

Ambiance

Pros:

• "Beautiful place. Great atmosphere."
• "It was a very clean, spacious, and inviting atmosphere."
• "The place is super nice on the inside. Quiet atmosphere."
• "The atmosphere was great with soft music playing in the background."
• "The ambiance of the restaurant was delightful. The warm, cozy atmosphere coupled with elegant decor created a charming and inviting setting."
• "The new addition, the indoor/outdoor patio, is our new favorite local spot."
• "The new renovations are beautiful! Very spacious with modern touches and classic textures and design pallet."

Cons:

• "Was seated at a bench shared with 3 other tables about 2 feet apart which made intimate dining extremely uncomfortable."
• "The bar is too loud and kills the restaurant atmosphere."
• "It made for a very uncomfortable eating experience."
• "The noise level was high. So not a great atmosphere for dinner."
• "But with the Loudoun music, I just couldn't hear the waiter."
• "Like it wants to be a chain restaurant."
• "It was crowded at the time and it was a little loud for my taste."

Management & Staff

Pros:

• "The owner personally greeted us."
• "The wait staff was very accommodating."
• "We were very impressed and plan to dine again soon."
• "The owners always make us feel very special."
• "The owner of the restaurant and other family working here stopped by my table several times to introduce themselves and say hello."
• "The staff are very welcoming and the environment is so cozy."
• "The service was friendly and truly wanted to make it a pleasant dining experience."

Cons:

• "The owner has absolutely no respect for his customers."
• "The manager even had the audacity to take my daughter’s cup of water out of her hands stating 'that’s enough' as she was drinking it."
• "One of the more obnoxious changes is blocking off half of the parking lot for 'complimentary valet' so there’s virtually no where to park."
• "All of a sudden the owner walked over and went off on us, telling us we have been there too long and he needed the table."
• "Such a shame that their son Guiiseppe and daughter Rose are so horrible to their staff and that Benny curses and hollers at them in front of customers."
• "The owner who seemed to lacked pride in the establishment and seemed not to care."
• "The owner made a point to speak to every patron in the restaurant except ours, instead he and others just stared at us."

Value

Pros:

• "Great food and reasonable prices."
• "The food servings were large and delicious."
• "The meal was amazing and I had enough to take home for a second meal."
• "Prices are reasonable, I had a party of 7 with drinks, appetizers and main menu dinners...$325. (not including gratuity)."
• "The price is well worth it."
• "Great Italian food ....super delicious....pretty sure not nutritious but if you're out eating I'm guessing you're not counting calories."
• "Love everything about this Fine Italian Restaurant you cant find better Italian food then here at Luna Rossa."

Cons:

• "Drinks are very overpriced too."
• "Upgrade of over $3 for Caesar salad was ridiculous."
• "Beware if you bring a cake they charge $2 a person to cut it."
• "During the pandemic we were more or less forced to use credit cards; no one wanted to handle cash. Now this restaurant, like some others, are putting the cost of using a card on the customer. 3.5%."
• "Prices have gotten so expensive and portions have been halved."
• "You should have no less than $70 for 2 people at dinner time."
• "It was priced too high, 28 $ for a piece of Salmon, 18 $ for a plate of pasta with no real flavor."