"The staff was kind enough to let my companion and I sit there for hours chatting away without buying anything close to 4 hours worth of food."
"The food is amazing, the service is amazing, the vibes are immaculate."
"Friendly staff helping you with your selection of food and wine also added to the experience."
"Fabulous service, without being rushed."
"Friendly hostess and waitstaff. Attentive."
"Our server was very prompt and attentive and was very knowledgeable about the offerings and had excellent reccomendations."
"Food was cooked to perfection, well-seasoned and served with an attentive smile."
Cons:
"However the service was a little strange."
"Service was slow."
"Service is horrible."
"As others have commented, the owner, and staff, have attitudes not fit for the restaurant industry and I don't welcome this restaurant in my neighborhood."
"The host's attitude was unhelpful and dismissive."
"Service was very poor unfortunately, I asked for bread to have it with the pasta, it came to the table once I finished dinner."
"Service is horrible. We sat at the bar and just wanted prosecco- every time we needed a new glass, we had to wait and flag someone down."
Food Quality
Pros:
"The food here was amazing, no complaints at all."
"Amazing food, one of the best experience in Manhattan."
"Yet, the service is top-notch and the food excellent."
"The charcuterie board they offer is a work of art - a delightful assortment of cheeses, cured meats, and perfectly paired accompaniments."
"Lobster ravioli was the best I’ve ever had, good portion for the price, pasta was cooked to perfection and the sauce….the sauce was absolutely delicious."
"The food at Briciola is absolutely to die for."
"The food here was some of the very best Italian I've ever had."
Cons:
"During covid, the food is simply terrible."
"Most dishes are slightly over seasoned and too much oil."
"The truffle gnocchi pasta was very underwhelming."
"Portions are smaller, ingredients have been substituted with cheaper ones."
"Mushroom pasta tasted like frozen mushrooms and pasta was way overcooked."
"Calamari was very clearly not fresh, and made that dish almost unpleasant to eat."
"The quality of food is unfortunately not good. The lamb was pretty good, the mac had no truffle."
Ambience
Pros:
"This is such a beautiful, intimate and well kept restaurant."
"The outside seating was nice and romantic."
"It's a cozy space with wine bottles all around you."
"Feels like such a nice, cozy oasis/getaway in Hell’s Kitchen."
"This place is warm and intimate, and has a small dining area, but I count that as part of the charm."
"Cozy, cute restaurant with great food."
"The intimate, relaxed environment in the communal seating area was perfect."
Cons:
"The space is very tight and loud so I wouldn’t recommend it for a group meeting."
"The fruit flies drove me crazy and I was here in October couldn’t imagine the summer months."
"The place is very small so I imagine there's just no room for a coffee machine."
"We sat outside and it unfortunately meant our wine attracted numerous fruit flies."
"The spot is really small so expect to sit at a bar, elbow to elbow with other patrons."
"Space crosses the line from intimate to just plain uncomfortably cramped."
"Once it got crowded, it got loud very fast and everybody was trying very hard not to accidentally hit the next person."
Accessibility and Convenience
Pros:
"In case of going early and seating 1-2 people no rsvp is required."
"Briciola is also so great with allergies and can accommodate any allergies or dietary restrictions within your group."
"Very Walkable from Times Square which I found convenient."
"The intimate, relaxed environment in the communal seating area was perfect."
"Fantastic small Italian plates at reasonable prices."
"Great portion size and good wine selection."
"The prices were so reasonable for the quality that you receive."
Cons:
"The place is small and table is high so NOT recommend for wheelchair, and not really a buggy and toddler place."
"The place is very small so I imagine there's just no room for a coffee machine."
"The place is small and table is high so NOT recommend for wheelchair."
"Be aware this place is TINY! Not a place to bring a large group, during dinner you will be packed elbow to elbow, which can be somewhat uncomfortable."
"The area by the bar is a bit narrow and the dining room is a bit small as well."
"The restaurant is insanely small, so be prepared to be elbow to elbow with other patrons."
"More packed than economy class on an Asian airline."
Value
Pros:
"Small place but packed with character if you want that one-off bistro feel and prices v reasonable."
"The food was fantastic (handmade pasta); the service is excellent and attentive but not intrusive; and the prices are very very reasonable."
"And very reasonable prices too."
"The prices were so reasonable for the quality that you receive."
"This restaurant is THE best value in NYC. Period. Incredible pasta dishes are $16 for a very generous portion."
"The prices will blow your mind, in a good way."
"The prices were incredibly reasonable, especially considering the quality of the food and service."
Cons:
"The prices have been increased almost 40% in the last year."
"It now embodies everything terrible about the post covid nyc restaurant scene-underwhelming food, small portions, high prices."
"The meal felt overpriced for what it really was."
"The food was tasty and authentic with good size portions, but it is expensive."
"Nothing over $16 (except specials), all share plates."
"Roasted beets are from the can, the cheesecake tastes as if it was purchased from a wholesale retailer."
"Good food great atmosphere but I found it a big inconvenience you cannot use their gift cards for takeout."