Friedman's Herald Square Reviews Summary

Category: American restaurant New York

Address: 132 W 31st St, New York, NY 10001, USA

Phone: +12129719400

Rating: 4.4
based on 292 reviews.

Atmosphere & Decor

Pros:

  • "The atmosphere is great, and the food is delicious."
  • "The atmosphere is pretty."
  • "It has a comfortable, hipster atmosphere."
  • "Nice, modern decor."
  • "Beautiful atmosphere in the middle of the city with great options for all kinds of cravings!"
  • "The atmosphere in the restaurant is relaxed and cozy."
  • "The atmosphere of the restaurant is quiet and nice."

Cons:

  • "The seating is a little tight so there isn’t a lot of privacy for conversation."
  • "When you finally get in, you have next to no space to move, much less to eat."
  • "The dining room was freezing cold!"
  • "And the interior of the restaurant is not bright, so why is the black curtain at the exit so heavy? I was annoyed because I couldn't find the exit."
  • "The atmosphere is fine though the tables are quite close to each other with little space."
  • "Atmosphere is very loud (9 AM morning)."
  • "Atmosphere is a bit loud and chaotic, but it's NYC so nothing out of the norm."

Service

Pros:

  • "Service was excellent - unintrusive, friendly and efficient."
  • "The service was friendly and attentive."
  • "The staff are so friendly, helpful and welcoming and nothing is too much trouble."
  • "The service was quick, and the server was very attentive."
  • "Service was great and fast."
  • "Service was wonderful and we would definitely go back!!"
  • "The staff is super attentive and so accommodating and sweet!"

Cons:

  • "Continually interrupting our conversation to ask if we needed this or that or the other thing, or to take away one single plate at a time. That's not good service, it's bothersome."
  • "Every 2 minutes I was constantly ask if I was ready to order anything else."
  • "The problem was the service. They brought the bill before we had even finished."
  • "Then right after we paid, a server came over and said we had to leave."
  • "We were there for less than an hour and we had 3 people ask if we were finished."
  • "The waitress seemed to be rushing us to order, eat, and leave."
  • "We constantly felt the staff were in a hurry to kick us out."

Food Quality

Pros:

  • "The food was really good."
  • "The grain bowl with grilled chicken was awesome. I enjoyed every bite of this nutrient packed dish."
  • "The food was delicious!"
  • "Food was fantastic. I got the pastrami hash and it was better than I could have imagined."
  • "Great food and great service."
  • "Food was gorgeously tasty and plentiful and all at a reasonable price."
  • "All of our food was so incredible!"

Cons:

  • "Unfortunately, I was disappointed with the food. I went for the lemon ricotta pancakes and they tasted store bought or straight from the box."
  • "For tourists, beware of the expense; there are far better breakfast options in the area, and you might end up spending $80 on a meal that falls short of expectations."
  • "We got the french toast and the pancakes, both were extremely mushy."
  • "The food was lukewarm and mediocre at best."
  • "The omelet was ok but too salty."
  • "Mediocre breakfast - wasn’t bad just wasn’t the greatest."
  • "The food lacked flavor. The herb fries had a few herbs and were just plain French fries."

Price & Value

Pros:

  • "Good prices for NYC."
  • "Gluten-free items are the same price as non-GF."
  • "Food was gorgeously tasty and plentiful and all at a reasonable price."
  • "Considering the quality of food and service, Friedman's offers surprisingly affordable prices."

Cons:

  • "Tasteless + Unhealthy + Overpriced."
  • "If you are going to treat people like in a fast food, then lower your prices."
  • "ONE QUARTER FULL GLASS of MIMOSA WAS $15 ..???"
  • "At $18, it was very disappointing and Overpriced for what you get."
  • "Before tip ran us about $36."
  • "Despite its nice renovation, my experience was tainted by the steep costs."
  • "We did feel that food was a bit overpriced, especially all the extra sides."

Special Dietary Options

Pros:

  • "The whole menu was available in gluten free option, any celiacs dream!"
  • "There are many options to accommodate different dietary needs."
  • "EVERYTHING on this menu (except the matza ball soup) is gluten free."
  • "Almost everything on their menu can be made gluten-free."
  • "It’s amazing how majority of their menu can be made gluten free!"
  • "They also have extensive gluten free options including gluten free bread substitute!"
  • "Most items are or can be Gluten free! The Potstickers are always GF."

Cons:

  • "Not a dedicated gluten-free facility, which surprised me based on the founding story on their website."
  • "I also felt that it was a bit rich to be claiming to be super helpful to people with allergies or who are gluten intolerant, but then sticking an extra $2 charge on for gluten free elements."
  • "Lots of gf options but not many dairy free options other than the usual salad or eggs."
  • "The only thing that *cannot* currently be made gluten-free is the matzoh ball soup."
  • "We also felt we were being singled out for this treatment, possibly because we were South Asian."

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