"The daytime manager lady is wonderful!! So pleasant and professional."
"Manager was helpful."
"The manager on duty, Kaine was attentive and interactive with us and all the tables around us."
"The owner was also great, very helpful, came and sat at the table with us after the meal."
"Kind management."
"Great service, and kind management."
Cons:
"Wouldn't be a bad restaurant if the staff cleaned something. Gotta blame lack of Management."
"The manager didn’t have the decency to come talk to us or even apologize!"
"Manager had a bad attitude!"
"Manager has a disgusting attitude as well."
"Only 4 stars because the AC needs to be on. I overheard it wasn’t working but no resolution provided from management to staff."
Service
Pros:
"He's very attentive and we can hear him talking to other crew members about other tables as if all are a priority which is nice to see."
"The server was very nice and checked on us frequently."
"Good, quick, friendly service and reliably good food."
"The serving staff is friendly and the food comes out fast and delicious."
"Our server Justin and Assistant Manager Kevin made sure we had everything we needed."
"Service is good and food is good as well."
"The waitress was very helpful and accommodating."
Cons:
"The food is good but the service is less than acceptable."
"The floors were dirty and I had to ask your waiter to clean the table a second time."
"Horrible, horrible experience! Unorganized, long waiting time and not good service!"
"The service was poor, the food took almost 45 minutes to come out."
"Service was horrible."
"Our server was horrible as I think he kept forgetting we were even there."
"Service was so slow, some food was brought out & the other guest had to wait about 8 minutes for their food to be served."
Food Quality
Pros:
"The food is consistently prepared, and the selection is ample without being overwhelming."
"Very good food, we had the 3 for me special, a nice fresh salad, fries and a special sauce burger and was pleased with it all, the burger was cooked perfectly."
"Food is always good and a good deal."
"Can never go wrong with the southwestern egg rolls!"
"The food was really good."
"The drinks were really good."
"Their burgers always tasted amazing and the food quality was often top notch."
Cons:
"The kids mac and cheese was too spicy for our 10 year old."
"THIS CHILI’S HAS ROACHES!!!!"
"The strawberry lemonade had to be changed twice cause it tasted like water."
"Many of the appetizers are no longer prepared with care."
"Burgers are overly greasy and probably only seasoned with salt."
"The chili itself tasted like the meat was burned then they tried to mask the taste with salt."
"The black bean burger is a tasteless dry disaster."
Cleanliness
Pros:
"Clean, well lit."
"The restaurant is clean, and there's a good amount of natural light."
"The place is clean and a good vibe."
Cons:
"Wouldn't be a bad restaurant if the staff cleaned something. Gotta blame lack of Management."
"The floors were dirty and I had to ask your waiter to clean the table a second time."
"The dining room was a mess but it wasn't crowded."
"This place always feels dirty."
"The floor beneath the tables had not been swept up."
"There was leftover food on the window sills and even on the window treatments."
"Every table we passed that wasn't sat, was dirty."
Efficiency
Pros:
"Very efficient staff."
"Quick seating, quick greeting from server, short wait for food."
"They do a great job coordinating their efforts with the doordash delivery service they use."
Cons:
"Forget about to go orders the pickup time is never adhered to and becomes a 45 minute wait."
"The place seemed under staffed."
"It seemed as though they needed more staff."
"Service was pretty slow and the waiter got our orders wrong as well."
"Very slow filling orders and table wait is long."
"Waited over 45 minutes for my meal and then it was not what I ordered."
"Service was so slow, some food was brought out & the other guest had to wait about 8 minutes for their food to be served."
Value
Pros:
"Not a bad spot for a family dinner. Quick easy meal for average food at an decent price."
"We had an enjoyable meal at a cost effective price."
"Food is always good and a good deal."
"Did the 3 for ten as advertised and was good for me, more than enough food."
Cons:
"The dessert was very small for its price too."
"Food was okay, but far to expensive for what it was. Menu is also really limited."
"We were overcharged by $44."
"Food was way to salty, just did not taste right."