"Service was not only thorough and readily available but also so nice and easy going."
"The waitress was great. Polite and professional."
"Many servers would check on us periodically."
"The staff was attentive and provided information regarding the menu with detail."
"Wait staff top notch."
"The service was awesome - staff were very friendly and accommodating."
"The service was top notch."
Cons:
"The service was poor and the food mediocre."
"It took the staff close to two hours to serve us dinner and they didn't even offer to comp us a dessert."
"Out All my years of existence I’ve never been ask by a manager to remove myself from where I was sitting due to staff (waiters) not being able to past food or drinks."
"The food service and drink service was terribly slow."
"The staff was disorganized, my mother in law asked for bread 3 times because our food was taking so long."
"No one checked on us to make sure things were good."
"The waitress kept forgetting about us."
Food Quality
Pros:
"The food was great so were the cocktails."
"Food is consistently high quality, fresh and delicious."
"The pork chop was perfectly seasoned and cooked."
"We ordered the fish tacos and the fries on the side. Delicious."
"Food was amazing. Highly recommend the Artichoke and spinach dip, Red hat burger, and the butternut squash curry."
"The Red Hat burger was juicy and delicious, and now we understand why it is a popular choice."
"The most delicious pan-fried crab cake, rillettes and salads."
Cons:
"The service was poor and the food mediocre."
"The food just wasn't worth the prices."
"Food not bad but generally way under seasoned."
"Way too expensive for such disappointing fare."
"The food was flavorless."
"The food was mediocre."
"The Sea Scallops were salty."
Value
Pros:
"The $45 menu is absolutely worth it."
"Expensive. Hamburger is $22 with very good French fries."
"Skirt steak and fries is a solid choice."
"Reasonably priced for Westchester, casual, and a pleasant meal."
"The wine was reasonable priced at RedHat."
"Reasonable prices. Large portions."
"The prices seemed normal for the area and we would come back if in the area again."
Cons:
"The food just wasn't worth the prices."
"Way too expensive for such disappointing fare."
"Food is too pricey and portions are not worth it."
"Food and drinks were good, but grossly overpriced."
"The prices were incredibly high for the relatively small portions."
"Very overly priced."
"Grossly overpriced food and drinks."
Ambiance
Pros:
"A very unique place with spectacular views of the Hudson River and great natural lighting!"
"Beautiful view of the Hudson River."
"Beautiful restaurant with great views of the Hudson."
"Love the ambience & the view of the Hudson River."
"Lovely spot on the river. Sit outside and enjoy the stunning view."
"The restaurant is in an old warehouse and has a nice open feel to it."
"Classic early 20th century brick warehouse converted into shops, restaurants and various businesses."
Cons:
"Other than the ambiance the restaurant has no redeeming quality."
"The dinning room was very noisy and service was uneven."
"Just expected a little more even more when you paying $11 a draft beer which isn’t even a pint…"
"Daily special gnocchi was more like mini potato dumplings than gnocchi."
"Poor signage directing you to the restaurant."
"They want to follow Covid rules but don't enforce it."
"But careful with eating outdoors in the summer because we did get attacked by bees and had to move indoors."
Management
Pros:
"The Manager really shined. She was attentive friendly and had a really good presence and rapport with seemingly all customers and staff."
"The owners even stopped by the table to greet us!"
"We also met the new GM, she was walking around making sure clients were satisfied."
"THE HOSTESS, CHRISTINA, is FANTASTIC regarding Every Way possible to ensure a POSITIVE experience at Red Hat!"
"Best service in restaurant that I have ever experienced Veronica was our waitress and took great care of us."
"Service was perfect! Everyone was absolutely lovely and kind and friendly."
"Had a lovely dinner and ENJOYED the food & atmosphere… but the best part was THE CUSTOMER SERVICE."