Red Hat on the River Reviews Summary

Category: Bistro

Address: 1 Bridge St, Irvington, NY 10533, USA

Phone: +19145915888

Rating: 4.4
based on 241 reviews.

Service

Pros:

  • "Service was not only thorough and readily available but also so nice and easy going."
  • "The waitress was great. Polite and professional."
  • "Many servers would check on us periodically."
  • "The staff was attentive and provided information regarding the menu with detail."
  • "Wait staff top notch."
  • "The service was awesome - staff were very friendly and accommodating."
  • "The service was top notch."

Cons:

  • "The service was poor and the food mediocre."
  • "It took the staff close to two hours to serve us dinner and they didn't even offer to comp us a dessert."
  • "Out All my years of existence I’ve never been ask by a manager to remove myself from where I was sitting due to staff (waiters) not being able to past food or drinks."
  • "The food service and drink service was terribly slow."
  • "The staff was disorganized, my mother in law asked for bread 3 times because our food was taking so long."
  • "No one checked on us to make sure things were good."
  • "The waitress kept forgetting about us."

Food Quality

Pros:

  • "The food was great so were the cocktails."
  • "Food is consistently high quality, fresh and delicious."
  • "The pork chop was perfectly seasoned and cooked."
  • "We ordered the fish tacos and the fries on the side. Delicious."
  • "Food was amazing. Highly recommend the Artichoke and spinach dip, Red hat burger, and the butternut squash curry."
  • "The Red Hat burger was juicy and delicious, and now we understand why it is a popular choice."
  • "The most delicious pan-fried crab cake, rillettes and salads."

Cons:

  • "The service was poor and the food mediocre."
  • "The food just wasn't worth the prices."
  • "Food not bad but generally way under seasoned."
  • "Way too expensive for such disappointing fare."
  • "The food was flavorless."
  • "The food was mediocre."
  • "The Sea Scallops were salty."

Value

Pros:

  • "The $45 menu is absolutely worth it."
  • "Expensive. Hamburger is $22 with very good French fries."
  • "Skirt steak and fries is a solid choice."
  • "Reasonably priced for Westchester, casual, and a pleasant meal."
  • "The wine was reasonable priced at RedHat."
  • "Reasonable prices. Large portions."
  • "The prices seemed normal for the area and we would come back if in the area again."

Cons:

  • "The food just wasn't worth the prices."
  • "Way too expensive for such disappointing fare."
  • "Food is too pricey and portions are not worth it."
  • "Food and drinks were good, but grossly overpriced."
  • "The prices were incredibly high for the relatively small portions."
  • "Very overly priced."
  • "Grossly overpriced food and drinks."

Ambiance

Pros:

  • "A very unique place with spectacular views of the Hudson River and great natural lighting!"
  • "Beautiful view of the Hudson River."
  • "Beautiful restaurant with great views of the Hudson."
  • "Love the ambience & the view of the Hudson River."
  • "Lovely spot on the river. Sit outside and enjoy the stunning view."
  • "The restaurant is in an old warehouse and has a nice open feel to it."
  • "Classic early 20th century brick warehouse converted into shops, restaurants and various businesses."

Cons:

  • "Other than the ambiance the restaurant has no redeeming quality."
  • "The dinning room was very noisy and service was uneven."
  • "Just expected a little more even more when you paying $11 a draft beer which isn’t even a pint…"
  • "Daily special gnocchi was more like mini potato dumplings than gnocchi."
  • "Poor signage directing you to the restaurant."
  • "They want to follow Covid rules but don't enforce it."
  • "But careful with eating outdoors in the summer because we did get attacked by bees and had to move indoors."

Management

Pros:

  • "The Manager really shined. She was attentive friendly and had a really good presence and rapport with seemingly all customers and staff."
  • "The owners even stopped by the table to greet us!"
  • "We also met the new GM, she was walking around making sure clients were satisfied."
  • "THE HOSTESS, CHRISTINA, is FANTASTIC regarding Every Way possible to ensure a POSITIVE experience at Red Hat!"
  • "Best service in restaurant that I have ever experienced Veronica was our waitress and took great care of us."
  • "Service was perfect! Everyone was absolutely lovely and kind and friendly."
  • "Had a lovely dinner and ENJOYED the food & atmosphere… but the best part was THE CUSTOMER SERVICE."

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