Zia Maria Chelsea Reviews Summary

Category: Italian restaurant New York

Address: 318 W 23rd St, New York, NY 10011, USA

Phone: +12125249200

Rating: 4.3
based on 160 reviews.

Food Quality

Pros:

  • "Might be the best Chicken Marsala I've ever had."
  • "The Caprese salad had flavorful tomatoes bathed in balsamic and olive oil with lots of shredded basil."
  • "The food was exquisite and tasted just like something I would find in Italy itself."
  • "Every plate that passed us by looked so amazing!"
  • "Alfredo: perfect, creamy with delicious grilled chicken."
  • "Frito Misto: delicious, the calamari was so tender, lightly fried, and perfect!"
  • "The lobster ravioli was a delight – tender with a cheesy kick."

Cons:

  • "The food is mediocre."
  • "Ordered the Ravioli for delivery... Food was OK."
  • "The ingredients were not the best. We had calamari -- prepared well, but the squid itself was dried tough."
  • "Food was disappointing, I had the veal cutlet with brocollini no flavor very blah."
  • "But pasta is horrible."
  • "The penne alla vodka was over sweetened like I was going to have a heart attack eating it from all the sugar."
  • "Just disgusting."

Service

Pros:

  • "The service staff is very fast and courteous."
  • "Providing quality service and delicious food at a reasonable price."
  • "Great customer service, arrived without reservations and staff ensured to make room for my family."
  • "The waiter and the staff was super attentive and the espresso martini was to die for."
  • "Blendi made my day. Amazing service and recommendations, I felt accommodated to the nines."
  • "With a friendly and very attentive staff and a great chef in the kitchen you can't go wrong."
  • "The staff is very polite and attentive, which is important."

Cons:

  • "Waiter messed up order after he verified twice with us, pasta was still hard waiter didn’t even acknowledge his mistake."
  • "Points deduction for a bit of a scam on the bill."
  • "No apology. No response. No refund for the salad that wasn’t delivered."
  • "Delivery was quick, but delivery guy couldn't obviously read instructions..."
  • "Made mistakes on our takeout order...and then never responded."
  • "Our server seemed like he would rather be anywhere else."
  • "Would have loved to given this place a great review but unfortunately we weren’t given the opportunity."

Ambiance

Pros:

  • "The place is pleasant and relaxing."
  • "The dimmed lights with a lamp on every table makes you feel at home too."
  • "Nice experience in the centre of Mulberry Street."
  • "The atmosphere of the restaurant was also wonderful, with elegant decor and soft lighting that created a cozy and intimate setting."
  • "The pizza reminded me of authentic pizza that I've had in Italy which was the die for."
  • "The relaxed atmosphere was cool."
  • "So warm and inviting."

Cons:

  • "Very busy and ear-splittingly loud at busy times."
  • "However, the outdoor heating lamps need improvement."
  • "It was a little hard to chat due to the noise(we were there on a Saturday night)."
  • "They turned up the music so loud you couldn't hear and they tended to them and not anyone else."
  • "Saw pizza dough being taken out of package and then prepared, so the freshness of the ingredients is questionable."
  • "Mislead by the atmosphere and menu. the quality of the food is a complete joke."
  • "I would not recommend this restaurant to couples, if they seek for a quiet and a romantic wise spirit."

Price and Value

Pros:

  • "They were quickly able to handle an large table, reasonably priced, cozy but stylish interior and delicious meals."
  • "The prices were reasonable, and the food was delicious."
  • "This is a good place; prices are reasonable, service is very good."
  • "Best fried calamari I've had ever."
  • "Very nice environment, cozy, and welcoming."
  • "The food was delicious. The ingredients were fresh and everything tasted authentic."
  • "Good ingredients and dishes really similar to the Italian tradition."

Cons:

  • "The only thing holding us back from saying we would definitely return is the prices for everything seemed about three to five dollars more than the value."
  • "I was also charged twice on my credit card!!!"
  • "Food was average but with a 5:30pm reservation we were booted from our table at 7pm with no warning."
  • "Totally not authentic, malignantly overpriced, bland."
  • "Wayyyyy over priced...14 dollar glasses of zinfandel and 16 dollar long island teas."
  • "Wine was pretty expensive."
  • "They don't serve bread or anything with the overpriced $27 meals."

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