The Chelsea House Reviews Summary

Service

Pros:

• "Absolutely amazing service."
• "The service was great, and the music was on point."
• "Our waiter was excellent and so was the service."
• "He was extremely pleasant and accommodating."
• "The highlight of our evening was our waitress/ manager Shai. She was wonderful so respectful, friendly and efficient."
• "Our server was Eve and she was amazing, so attentive and kind and she made sure our food came out nice and hot."
• "Our server was Perry and he was outstanding!!"

Cons:

• "I 100% would NOT recommend. They’re smart for adding in gratuity because I’m sure people would not want to even tip."
• "Despite making reservations, there was no follow-up until I called."
• "Service was bad waited almost an hour for appetizers and another 25 mins for entrée."
• "The service sucks big time .. I waited over 1hr 1/2 for my dinner."
• "Service was horrible. Took over an hour to get 1 appetizer we ordered."
• "The service was terrible and we were waiting for about two hours just for our entrées."
• "I will never recommend this place nor go back."

Food Quality

Pros:

• "The food was very favorable, tasty and so fulling. I enjoyed it down to the last bite."
• "The shrimp po boy was amazing and full of flavor."
• "I had the fried calamari Blackberry mojito with a steak so juicy no need for steak sauce and garlic buttered noodles!"
• "For starters, my friend and I shared calamari which was well seasoned and fried."
• "The salmon was bomb especially the sauce they put on the top."
• "The food was absolutely amazing. The Salmon bites 10/10 the Glazed salmon 10/10 the grilled lamb chops and garlic pasta 10/10."
• "Salmon bite appetizers, Roasted chicken & lobster tails was superb."

Cons:

• "The Mac and cheese wasn’t that great."
• "The lobster tail tasted good, but most of the lobster meat was stuck to the shell so I couldn’t eat most of it."
• "The food was served cold."
• "The chicken was just average not much flavor."
• "Medium well steak was tough, all fries had zero salt, and chicken sandwich simply wasn’t good."
• "The salmon bites started off good but towards the bottom of the basket you can tell it wasn’t fully cooked."
• "The food was dry, barely seasoned, over priced and very much mediocre."

Ambiance

Pros:

• "Everything was Excellent!"
• "It's a good spot especially after work on a nice day."
• "Nice if a bit noisy."
• "Ambiance 10/10."
• "The atmosphere for a Saturday night was all right."
• "The ambiance and the vibe was real chill and nice for a Sunday."
• "The ambiance and the decor was beautiful."

Cons:

• "The Whole vibe of this spot was off and I could tell there wasn't any management or someone in charge there that night."
• "I felt that all the tables were way too close to each other."
• "Bar lady not too friendly and music too loud and all they played was hip hop!"
• "The drinks was water down and the food was not hot at all like it was rush!"
• "It's a tiny spot, slow service and not enough transparency on prices."
• "The lounge it’s self was really pretty."
• "Although food was good we felt a lil rushed."