"Had one of the most memorable dining experiences of my life. Cipriani is a place where beauty, modern, and classic are tastefully met by incredible service."
"Service: Excellent!"
"Great attentive service."
"The bartender from Sardinia was very welcoming and professional."
"Attentive servers and out of this world vanilla meringue pie with a shot of espresso took it home for me."
"The best service always!!"
Cons:
"We stayed there for almost an hour trying to figure out what the hostess was doing about our reservation, while my little daughter was exhausted."
"Bad service. We were ignored by servers the whole night and waited for 20 minutes to get our bill."
"The overall service was average."
"No communication or update or apology."
"Totally dissatisfied about the attention that we didn’t receive, worst service ever."
"Worst dining experience I have ever had, and that is 100% due to the horrific service."
"The staff were beyond rude."
Food Quality
Pros:
"Food: Excellent!"
"The food was surprisingly good. Beef carpaccio was perfect, very fresh and thinly sliced, just as it needs to be."
"Boneless ribeye was perfectly cooked."
"I highly recommend taking their bestseller, Bolognese."
"The prosciutto and mozzarella was some of the freshest I’ve had."
"The Spinach & Ricotta Ravioli was possibly better than my Italian grandmother's version."
"The food was on point."
Cons:
"This place is absolutely the worst Italian restaurant I’ve ever been to!"
"While service was great, the food was a big disappointment."
"Food was pretty good but nothing too special."
"Came here for my boys birthday. $1800 bill for extremely mediocre food."
"Besides being overpriced, pasta uncooked, filet mignon overcooked!"
"Horrible food, if I serving to animals they will not eat that food."
"Arguably the worst tasting Italian food in Manhattan."
Ambiance
Pros:
"The ambiance made you forget the havoc of the world and was like a little vacation to Italy."
"The downtown location is nice because parking is never too much of a hassle, and they open all the front doors so even if you are not outside sitting (which is a big preference) you will have that indoor space opened right up to the outdoors!"
"Closest thing to actually being in Italy."
"The place is clean, the staff were nice, liked the decor."
"Cipriani is always on top of every detail."
"The atmosphere is very uplifting."
"Always a great time at Cipriani, always lively."
Cons:
"Ambiance does not match the premium this place charges."
"Atmosphere was strange and probably the worst part of our experience."
"The atmosphere in this restaurant was so horrible, no background music and I felt so guarded being there as a woman of color."
"The women's restroom is super tiny and wreaks of nicotine. It was quite obvious that people regularly smoke there."
"Atmosphere a little bit tense, it's feels in the air."
"The place is crowded, tables extremely close to each other."
"The atmosphere is really funny, over the top elegance if you can call it this way lol."
Value
Pros:
"It was definitely a bit costly when it came down to money but it was all worth it."
"Cipriani is pricey, but I think that the experience is worth it."
"The food is worth every penny."
"Food at Cipriani is always very good."
"The food is presented beautifully with such care."
"The best Italian food we’ve eaten all year, and we are Italian chefs ourselves!"
"Simple, yet delicious food."
Cons:
"Cipriani is over. The past reputation is in the dumpster."
"The prices are crazy expensive."
"I find it an overpriced scene. Cocktail menu is bellini centric and food was ok."
"The food is overpriced and tastes normal."
"Ridiculously-overpriced for plain mediocre food."