Cotenna Reviews Summary

Category: Italian restaurant New York

Address: 21 Bedford St, New York, NY 10014, USA

Phone: +16468610175

Rating: 4.3
based on 171 reviews.

Service

Pros:

  • "Went with a big group and John, our server, was great! Really made the whole experience for our team."
  • "We were seated right away and the service was excellent."
  • "Service was outstanding, and each of us LOVED our meal, wild boar risotto, lobster ravioli, and roasted branzino."
  • "The wait staff is extremely attentive and professional."
  • "While walking around town we came across this place... Mariana was very attentive and welcoming."
  • "Service was good, fast, friendly; food fresh and pasta homemade."
  • "The service was excellent! Attentive, friendly and fast."

Cons:

  • "Waited over 20 minutes to be acknowledged."
  • "They seated us in the tiny pizzeria spot next door, which is fine but we felt kind of forgotten about since there wasn't staff in the space."
  • "We then proceed to wait 15 minutes to actually get our orders placed as the hostess does not take orders."
  • "Poor customer service. Staff is extremely rude."
  • "Rude/non existent service even when we were the only couple in the restaurant."
  • "Service was good, except we didn’t have an option to select tip % and 20% was automatically added."
  • "The service however, was probably the worst service I’ve ever received in my life."

Food Quality

Pros:

  • "Their octopus salad, black truffle gnocchi and Branzino are to die for, as is the San Daniele prosciutto."
  • "Food is always delicious, wine is perfection."
  • "The food was spectacular. It was amazing, I can't get enough."
  • "The octopus salad was incredible so was the spaghetti and meatballs."
  • "Everything we had was delicious. Do not pass up the gorgonzola stuffed dates wrapped in speck, it's a perfectly balanced dish."
  • "The seafood pasta special was INSANELY delicious, the scallops melt in your mouth."
  • "The dishes from appetizer to dessert are simply delectable."

Cons:

  • "The 'roasted beets' were clearly boiled, though, and they were a disappointment."
  • "In addition to the packed seating, the food is quite bad."
  • "The parmesan cheese on the table was old; the taste and structure reminded me of rubber."
  • "This time the pasta was massively overcooked and the 'cheese sauce' was more of a flour mixed with butter sauce."
  • "Food was a little devoid of flavor which was a shame for Italian dishes."
  • "The steak was cooked appropriately however, it lacked flavor and was incredibly tough."
  • "The pasta mushrooms & truffle: oily with no truffle taste."

Ambiance

Pros:

  • "Tucked in the small square footage is a charming and intimate spot."
  • "The atmosphere was very cozy, sophisticated and nothing short of high quality."
  • "The atmosphere was crowded & fun, elbow to elbow."
  • "The ambiance is cozy and warm."
  • "The atmosphere - inside and outside - was wonderful."
  • "Inside is small and light up with candles. It is casual but intimate space."
  • "Great lighting and mood for serial daters or an intimate relationship."

Cons:

  • "Place is very small so something to keep in mind."
  • "This place is super crammed."
  • "Personally I hate being directly next to people on either sides, and that would be the main seating arrangement here."
  • "The atmosphere is intimate, the servers are all gems."
  • "The space is pretty small/tight when it’s completely full, but if it’s not filled to capacity it would be cute and cozy for a romantic date."
  • "The inside is very tight, and super tiny."
  • "The space is very limited and people are seated very closed to each others."

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