Sotano Reviews Summary

Food Quality

Pros:

• "As always the food was exquisite!"
• "Both meals were delicious."
• "This was one of the best meals I have had in a long time."
• "The FOOD was EXCEPTIONALLY DELICIOUS!"
• "Food was so fresh and delicious and wonderfully prepared."
• "The food was absolutely delicious, we had the salmon and the Pollo a la Milanese."
• "The food never fails to satisfy."

Cons:

• "The main courses ordered were a fillet mignon with scallops and a 'crispy' duck that was not crispy at all."
• "One person ordered salmon came very late and burnt."
• "The oysters were small and not sweet at all."
• "Food very average."
• "the fritto misto had been prepared long before we ordered it and was cold and not edible."
• "the oysters breaded had completely left no juice and were also inedible."
• "The calamari was a little bit undercooked and quite chewy."

Service

Pros:

• "Staff was friendly, but slow."
• "Our server was attentive and knew the menu well, she answered our questions accurately."
• "They were quick to accommodate us."
• "The service was exelant food off the chart good."
• "Our server was very attentive."
• "Manager came by to check on us several times throughout our meal."
• "Service was excellent."

Cons:

• "Wait time was so bad multiple tables had to leave mid dinner or receive compensation for the wait."
• "Our waitress catered to a larger party in the corner behind us and kind of forgot about us."
• "Service is terrible. We've been here an hour and five different waitstaff have made promises but all we've gotten is an appetizer."
• "At two other tables people just got up and left."
• "Every party that came in had reservation issues."
• "No acknowledgement by waitress that it took forever."
• "Service was super slow, no fault of the server."

Ambience

Pros:

• "Beautiful, historic and charming atmosphere."
• "Traditionally styled interior space, quiet and relaxing with soft music."
• "The restaurant is located in a vintage house and the atmosphere is comfortable and intimate at the same time."
• "Ambience Great, food terrific, paper napkins that I got in my junior high school cafeteria many years ago - unacceptable."
• "Quaint surroundings and excellent food."
• "The decor and ambiance is absolutely beautiful."
• "Dim lighting, great romantic music, perfect for a date night."

Cons:

• "We were offered a table in the back room (horrible smell of mildew)."
• "Ambience was nice, sat outside...but plastic chairs...neon sign in window a little tacky."
• "let’s start with the fact it’s in a 200yr old building that’s not up to code."
• "Without doubt it is a tourist trap, relying on unsuspecting patrons visiting a lovely town."
• "That's a good thing because at peak hours, there is no Street parking to be found."
• "The only downside was that the restaurant was a little tight."
• "We sat outside, but were eaten alive by mosquitoes."