Basso Reviews Summary

Food Quality

Pros:

• "The appetizer was delicious."
• "Absolutely amazing Italian food."
• "The food here is outstanding!! ,5star quality at 3star prices."
• "Every part of the meal was authentic Italian cuisine and absolutely delicious."
• "The Chicken Florentine was one of the best masterpieces my taste buds ever experienced."
• "Their food is just so tasty and flavorful, just amazing."
• "Everything from the sangria, to salads and entrees was top notch and all tasted amazing."

Cons:

• "The food we ordered was a little disappointing."
• "The Chicken Picatta and Chicken Florentine was very bland and dry."
• "I got the blackened salmon special, which had no flavor at all."
• "Everything was either over or undercooked."
• "Food was very very bland all pasta tasted the same and overcooked."
• "Ordered the chicken francaise and was served it raw."
• "The duck was pretty dry and the orange sauce tasted like jarred orange jam."

Service

Pros:

• "Very good service very good staff very professional."
• "Our waitress Samantha knew the menu top to bottom."
• "Everyone’s very friendly and willing to help you as soon as you go in."
• "Everyone was attentive to our needs."
• "Service was great, coming from NYC I wasn't expecting such fine dining in a small town."
• "The server was very knowledgeable and friendly."
• "Our waitress was fantastic!!"

Cons:

• "The manager didn’t seem concerned or apologetic."
• "Our tea was never refilled unless we caught her attention, the empty plates were not cleared from the table."
• "In all, we left almost 2.5 hours later feeling largely ignored."
• "It took about 15 minutes after we were finished to get our check."
• "We were kind of forgotten about."
• "No one even apologized for getting our wine when we were nearly finished our dinner."
• "Crazy owners wanted to maintain an argument with customers about how the food taste on the CUSTOMER'S palate!!!"

Value

Pros:

• "Considering the menu and ambiance, it was surprisingly affordable."
• "Our drinks were very tasty and a good value."
• "The prices are really cheap if you consider what you're getting and the portion sizes."
• "An upscale dining experience, in a casual setting, for a reasonable price."
• "Prices are reasonable and portions are large."
• "They are a bit pricey but so worth it!"
• "The bill was affordable, and I had an ok experience."

Cons:

• "After spending nearly $100 on our meal, we hit up Wendy's on the way home."
• "Expensive doesn’t always mean good. Pretty upset, my stomach hurts, and I’m hungry."
• "For $125 I really wasn’t satisfied with my meal."
• "Too long to wait for a so-so dinner at 130$ plus."
• "Rating this restaurant in line with other establishments charging $20-35 for entries, it’s disappointing."
• "Would not recommend just wasn't worth it."
• "This place is ALL ABOUT THE $$ and NOT THE CUSTOMER!!"

Ambiance

Pros:

• "The decor and friendly staff wasn't even the best part...the food was just outstanding."
• "The ambiance of the place was beautiful."
• "The restaurant itself was very nice."
• "The Atmosphere is welcoming and homey."
• "Very beautiful restaurant and the food was superb."
• "The atmosphere is great, low dim lighting, architecturally it’s like some old Italian villa."
• "The atmosphere is relaxing and delightful."

Cons:

• "My chicken dish had no presentation whatsoever."
• "The mozzarella cheese on top is supposed to be soft and whiteish. What I got was very dark brown and as hard as a rock."
• "The first thing I noticed walking in was a very strange unpleasant smell."
• "The atmosphere is nice and as expected for the tab (avoid the patio, traffic will make conversation difficult)."
• "Claims to be a family restaurant but they don't seem to be very friendly or family oriented."
• "Site states open @ 4:30 we arrived @ 5... nothing available until 8:45."
• "Came here for 1st our anniversary and was turned away for not having a reservation."