The Halal Guys Reviews Summary

Customer Service

Pros:

• "Great customer service! Everyone was very sweet and helpful!"
• "Jose was very polite and provided amazing customer service!"
• "The store manager Fausto and the staff was super nice, resolved the issue and fulfilled my order! Excellent customer service!!"
• "Spoke with Shakina who was extremely polite and did great with assisting over the phone. Thanks again sweetie!!"
• "The general manager Jose went miles and miles above and beyond any expectations to help us."
• "Me and my Husband received the best customer service by a young lady named Fran!!! She served us great portions and had great communication skills!!!"
• "The 2 young ladies (Jasmine and Sarah) at the store were more than helpful and insistent on correcting the mistake and making sure I was a satisfied customer."

Cons:

• "Service is very bad not clean and even waiter is to rude with customer health dept has to check it very dirty place."
• "Never going back to this place ever again! I don’t know what’s wrong with these employees but they really need to better their attitude."
• "The employees are clearly miserable at this job, the second you walk in you get nasty looks and no greeting at all."
• "RUDE RUDE RUDE !! The people who are here are nasty and disgusting they have no manners at all."
• "The workers were so rude and always gave attitude."
• "Horrible Costumer service! If I could give 0 stars I would. Management really needs to put the workers in check. I don’t know how they hired these trash bags!"
• "Waste of time and money portions was wayyy to small let me not get started on the employees especially the lady that was serving the food with a whole bunch of attitude acting like i shouldn’t be there"

Food Quality

Pros:

• "I got the passion fruit lemonade and the valentines baklava, it was delish!!!"
• "The food was delicious. 3 min for the falafel."
• "Delicious Cheap Chicken Combo!"
• "The food was fresh, tasty, nicely set/displayed in the take out tin."
• "Excellent falafel, very flavorful and a nice taste to the rice as well."
• "The food is always so fresh and very tasty."
• "The food was very good. Everything was fresh!"

Cons:

• "Very disappointed with the food. Would not recommend to anyone unless they wanted to waste their money."
• "Chicken was nothing but fat chunks!"
• "The proteins (chicken & beef) were overcooked and were tasteless."
• "Food is garbage. Charge lot of money for plater and not enough. I tried thier food multiple times and never again. Food taste like garbage. Stay away from the halal guys.."
• "The quality of food is not that great. The portions of food are not that great, and they charge you extra for condiments."
• "The meat and rice is under seasoned and basically bland."
• "Food is dry and not good. They charge you for everything."

Cleanliness

Pros:

• "Also, the establishment is spotless!"
• "The restaurant is very clean and has a great appearance."
• "Extremely generous with their portions. Nice and clean establishment."
• "The place is always clean."
• "The restaurant was immaculate, well stocked and spotless."
• "I come here all the time, I love this place, it is always clean."
• "The inter was very chic and clean. Good late night place to go."

Cons:

• "Service is very bad not clean and even waiter is to rude with customer health dept has to check it very dirty place."
• "Terrible experience staff is not Hygienic."
• "I just picked up an order and they don't use gloves when preparing customers food."

Value

Pros:

• "Delicious Cheap Chicken Combo!"
• "The food is always so fresh and very tasty. The service is fast very efficient. The prices are very reasonable."
• "Love love love the food here, its always so fresh."

Cons:

• "The small chicken over rice was $10. Which is more expensive then when you get it in the city."
• "Less meat, More money!"
• "Staff is great and friendly but prices are way too much for little food compared to the cart in the city."
• "Seems like the price on the regular combo has gone up recently but the portions keep getting smaller..."
• "Charged extra for the Hot Sauce, $20 for mix over rice with a small drink?"
• "AND they wanna over charge for a bottle of soda, $3.26 for a 16oz?! No thanks."
• "Food was disgusting. Paid $20 for one food & it was not worth it at all."