Urban Saloon Reviews Summary

Service

Pros:

• "Shannon, our waitress was wonderful and attentive."
• "The staff was awesome especially our server Sarah!"
• "The service was fun and fast and so helpful."
• "The service was great."
• "The staff is friendly and the service was quick."
• "Service is good."
• "Service was quick and friendly."

Cons:

• "The service at the bar is always lacking, with inattentive bartenders who can't appropriately manage the usually large crowds."
• "No personal touch or personality."
• "Service was probably the worst I have had in a long while."
• "Waitress didn't seem to care about checking in on us."
• "And we weren’t offered refills, whether free or not."
• "Waited at the least 20 minutes in between drink refills."
• "Service: slow."

Atmosphere

Pros:

• "Great atmosphere!"
• "The atmosphere is second to none."
• "This is a fantastic bar & grill right near the Eastern State Penitentiary."
• "Casual atmosphere."
• "Environment is great."
• "Nice atmosphere, very friendly staff, and situated right in the heart of Fairmount so it's an easy pit stop if you're visiting the museums or Penitentiary."
• "Fun atmosphere with a mix of locals and visitors."

Cons:

• "Atmosphere: overcrowded."
• "Good luck getting a spot at the bar or even a seat anywhere during the fall months when the haunted house is going on at the prison."
• "Atmosphere loud, and opening seating like one big room with everyone. Weird place."
• "The atmosphere is loud and obnoxious."
• "It's often loud to the point of not being able to hear the person next to you."
• "The room is very noisy so talking was difficult."
• "Music was was too loud bring plugs if you want to not have a migraine."

Food

Pros:

• "Wow you need to try the burger, that's why this gets 5 stars instead of 4."
• "Creative drinks and good bar food."
• "Excellent food with original, delicious food items plus the usual."
• "The cheese steak egg rolls were hand made and delicious."
• "Food is great."
• "We both enjoyed our burgers, and the smashed red potato side."
• "The food arrived quickly, was phenomenal, and the drinks were 'stiff'."

Cons:

• "Our fries that day seemed undercooked or the oil wasn't hot enough."
• "Completely bland meat."
• "No flavor at all."
• "The hummus plate came with cold and tough pita bread."
• "The only thing I didn't like is the blue cheese they gave with the wings it's nasty."
• "SUPER OVERPRICED. Very bad experience. Food was bland across the board, no flavor."
• "The food was terrible.. No flavor.."

Price

Pros:

• "The tuesday burger, beer, & bourbon deal for $18 is awesome!"
• "Good spot for a beer in a historic building across from Eastern State prison."
• "Great food & really quick service."
• "Mediocre food at a reasonable price."
• "Portions are great, food is scrummy, and the prices are great."
• "Drink specials are great and reasonably priced."
• "The food is really good and the price is even better for that healthy good food."

Cons:

• "It’s $3.50 for a lemonade and $3 for an unsweetened tea in a cup barely bigger than a bathroom cup."
• "Regret paying $90 for this."
• "This place was a little pricey for what it was worth."
• "Normal beer is pricey - cheapest draft is $6."
• "All of the drinks came out in a tiny glass."
• "I fully regret deciding to eat here."
• "For the price (1 shared cheese steak and 2 beers), I was hoping for more."