House of Biryani's and Kebabs Reviews Summary

Food Quality

Pros:

• "The food there was the best and their customer service, they were really kind!"
• "Their Chicken Biryani, chicken karai, goat korma and everything else we ordered was really delicious and tasty."
• "Food is consistently good at House of Biryani's & Kebabs (HOBK)."
• "Amazing Dum Biryani experience with rich flavors for both meat and rice."
• "Everything was delicious and authentic."
• "The food is really tasty, and we ordered dhum Biryani and Kebabs, it's taste really good."
• "The Biryani is amazing. Perfect blend of spices and savory flavor."

Cons:

• "Egg biryani was 2 fried eggs served on veg pulao, and goat biryani was goat pieces from another dish served over biryani kind of rice."
• "The goat pieces were completely uncooked. Did not meet FDA guidelines."
• "I have ordered goat Biryani, Meat was raw and felt not cooked properly."
• "Ordered chicken fry biriyani sometime back and taste wasn't like before."
• "Food was very mild not even spicy and Chicken 65 item tasted like I ate a rubber not chicken."
• "Okra Masala fry was literally burnt and bitter."
• "The chicken meat is not cooked properly and inside it is fully raw."

Customer Service

Pros:

• "She is exceptional, honest and knows how to take great care of customers."
• "They had everything under control and know what they are doing. They were very friendly and greeted us when we came in and came out."
• "The owner Shaam is a great guy. He checked up on us at least 5 times to make sure everything was ok on our table."
• "Special note on Mani who helped us through the ordering process and also the folks who personally delivered piping hot food for the event."
• "It is always a pleasure to interact with Ali who shares recommendations, ensures the order was prepared as requested and always with a beaming smile."
• "We are regular customer to this Restaurant. Manager Ali is welcoming every customer with smile."
• "The staff members are friendly, attentive, and go the extra mile to ensure a pleasant dining experience."

Cons:

• "Service sucks big time! Lady who takes the order just took wrong name wrong order details."
• "They gave us chicken that smelled like fish (or fish itself?). They refused to admit they were wrong and blamed it on the tin foil container we used."
• "Why are you making one girl do all the work collect order, serving, cleaning the table, attending tables, delivering Togo orders at reception and collecting checks for 5-6 tables."
• "Went in and got seated with my 3 coworkers. Only one other person in the place besides us and we just sat waiting for 25 minutes."
• "As a local resident, I wanted to encourage them, but these people have no courtesy towards customers."
• "2 times take away. Both times they made mistakes on order. When called them instead of saying sorry or replace the order, lady was arguing."
• "The restaurant has THREE unprofessional servers who are nice but not efficient and qualified enough to serve and manage a busy restaurant."

Value for Money

Pros:

• "Its worthy of money great in taste - if u r food over what else would u want."
• "Highly recommend for anyone looking for authentic Indian food in central NJ."
• "It’s definitely worth the amount you pay."
• "The thali's are tasty n affordable which are available during weekdays."
• "The food is absolutely amazing! So much to choose from."
• "The quantity in each plate for appetizer/food is enough for 4."
• "You will never go wrong with boneless goat biryani and will come back for more."

Cons:

• "I ordered Makai Kofta and I found the portion size very small for $12.00."
• "Gave 1 star for the price, 1 order of tandoor kebab is $14.99+tax, way too expensive for the quantity that is been served."
• "But they charged for a 4 year old kid which is unlikely."
• "All dishes are 2-3 $ more expensive in DoorDash."
• "I understand that we are going through difficult times now, but that does not justify to charge patrons 30-40% more when I try to order through delivery services like doordash."
• "For the price what you get is half cooked bland mutton curry mixed with biryani rice."
• "Total waste of my 4.99 a gallon gas getting there."

Ambiance

Pros:

• "Ambiance - Small restaurant with decent spacing between the table."
• "Desserts are good, ambience is good and serving was much better than other restaurants around here."
• "I enjoyed the ambiance. Perfectly located and easy to find."
• "The place was good. The ambiance was great."
• "Restaurant ambiance was reminded me I am home back in India."
• "Ample of parking space, dining ambience is great and staff is awesome."
• "This place is great! Hospitable hosts, delicious dishes, beautiful presentation."

Cons:

• "The door on the backside was also open due to which there were flies in there."
• "Ambience is boring."
• "Though they close at 3pm, they started cleaning around 2:30 and they took all the items from the buffet."
• "Wouldn’t suggest for in-door dining."
• "Not recommend."
• "Terrible experience and hefty prices. This is the second time."
• "Avoid the trip to this place if you can."