"Our server, Lisa, was attentive and friendly, ensuring our bottomless mimosas, the sunnyside, never ran dry."
"Our server, Roe was super friendly, helpful & provided excellent service!"
"Our waitress was very nice and attentive as well as our server."
"The staff was amazing."
"The service was amazing."
"Staff is friendly and don’t forget about you."
"Our dedicated server Natalie was so sweet and brilliantly managed our (many) different drink orders."
Cons:
"The waiter seemed to avoid us like the plague."
"The hospitality in big cities is terrible and it's getting worse, it's ridiculous."
"The service was really slow."
"Had to flag down a server to finally get a beer as I showed up after my friends."
"Our male waiter was not welcoming at all & took forever just to get us drinks."
"A girl that has red hair very disrespectful and doesn’t know what is customer service!"
"Service was terrible. Had to wait a while to get my food and the eggs where cold."
Ambiance
Pros:
"There’s also a party room downstairs which is great for small gatherings (up to 25 people?)."
"Thankfully, they only had a table in the basement which was just as nicely decorated but much quieter."
"The space has high ceilings, which adds to the ambiance."
"The ambiance is fantastic though for late night drinks."
"Oliver's has a friendly classic atmosphere."
"The atmosphere is great, the employees are great, and most of all, the food and drinks are just about the best Astoria and NYC have to offer."
"Busy brunch spot with nice decor and a bustling atmosphere."
Cons:
"The restaurant looks a lot nicer in pictures and it’s more of a bar feel when you’re there."
"We didn’t realize it would be scary Sunday movie night when we got there for dinner so we chose to eat outside when we got there as people were being stabbed over and over on the screen when we walked inside."
"However, during brunch the music was way too loud (and weirdly depressing 80s songs)."
"It gets a little loud in there because the tables are pretty close together."
"People keep bumping into my chair because the passage way is so tiny."
"The place was small and crowded."
"For such elegant establishment like Oliver their customer services is terrible."
Food Quality
Pros:
"The tater tot nachos are SO GOOD."
"Best chicken and waffles I’ve ever had."
"Had shrimp and grits, chicken and waffles, and carnivore...none of them disappointed."
"Everything was cooked and presented very well."
"The food is delicious, it tastes fresh and the prices are great."
"The standout item on the menu is undoubtedly the mouthwatering chicken wings."
"The food was excellent!! We had the salmon, buttermilk crispy chicken and my daughter had the Mac and cheese."