Barnaby's Restaurant & Pub Reviews Summary

Category: Bar & grill West Chester, Pennsylvania

Address: 15 S High St, West Chester, PA 19382, USA

Phone: +16106961400

Rating: 4.2
based on 133 reviews.

Service

Pros:

  • "Service was terrific."
  • "Got rewarded with a friendly and efficient Trainer/ trainee team named Molly A."
  • "Our waitress Mary Grace was very friendly and gave us great service."
  • "Waitress was friendly and attentive."
  • "The waitress was very friendly and efficient."
  • "Service from the kitchen was very quick."
  • "The waitress staff was efficient and handled our slightly unruly crowd with grace and professionalism."

Cons:

  • "I had to flag down the bartender AGAIN for a refill."
  • "The hostesses seated us and then no one ever came to take our drink order."
  • "I sat at a table for almost twenty minutes without someone talking to me."
  • "Unfortunately, not one of the three people behind the bar looked at us or even spoke to us."
  • "WENT TO ASK THE BARTENDER WHY THE LONG WAIT- HE SAYS 'YOU NEVER PLACED AN ORDER'."
  • "Very very rude. I tried calling to buy some drinks for my boyfriend and they told me I was an inconvenience."
  • "Only downside was that our server, Bri, seemed to disappear for about 15-20 minutes after our meals were delivered by a kitchen server."

Atmosphere

Pros:

  • "Nice place with awesome outdoor bar, seating and ample bars."
  • "The atmosphere is always great!"
  • "The ambiance is very accommodating for all types of customers."
  • "Rustic wood interior with a cowboy saloon atmosphere."
  • "The place is really interesting with all the different rooms they have."
  • "Nice pub atmosphere with classic brick and wood interior with plenty of seating."
  • "Comfortable, inviting atmosphere. Lovely interior."

Cons:

  • "Can be very crowded during the weekend and holidays (it was even difficult to move through people)."
  • "It's very crowded, especially the dance floor on the second level, which is always shoulder-to-shoulder."
  • "The smell of the cleaning solution they used on the tables was overbearing."
  • "The bar area is fine. Heavily filled with college kids."
  • "The other hostess looked miserable."
  • "It’s ridiculous you guys are raising prices so much on the good patrons of this town then trying to gaslight us."
  • "Not what it used to be. Crowd is very stiff."

Food

Pros:

  • "The soups were excellent, the French onion and the potato soup."
  • "Great cheesesteak egg rolls."
  • "The burgers are large and delicious along with scrumptious fries."
  • "We enjoyed our salads, which balanced out our PhillyPhilly Nachos and 2$ MillerLite."
  • "The wings came with this juicy thick sauce that had the perfect blend of heat with sweetness."
  • "Everything we ordered was delicious!"
  • "The fried pickles were some of the best I've had."

Cons:

  • "They were extremely tough/hard to chew and really dry."
  • "Spinach and artichoke dip that tasted bland and bottled."
  • "General consensus from my party was that the food was either bland or overall bad."
  • "For some odd reason the lemonade tasted like sewage water perhaps."
  • "The atmosphere is nice here and the back patio looks cool. However, a place “famous for burgers” cannot cook a burger to save their life."
  • "Nachos with cheese wiz, jalapenos from a can."
  • "Probably the worst food I have had in years."

Management

Pros:

  • "Management is awesome and they have beer pong, trivia night, JD play great music."
  • "This is the ONLY restaurant that I have dealt with in 9 years that actually cleans the place."
  • "The service is terrific. We always have good food here."

Cons:

  • "My problem with this establishment lies with a manager that goes by “steak”."
  • "We approached Joe to resolve any misunderstanding but he was completely unprofessional and could not be reasoned with."
  • "The manager is an angry, rude man and is on a huge, aggressive power trip."
  • "Joe was not pleased, snatching the container and dumping it on a paper towel for us."
  • "Joe became agitated and used foul-language to belittle him upon realizing that our party member could not understand him."

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