"Our server for this time around was Marlene and she was such a wonderful server and person."
"Our server Marlene was very fast, efficient and anticipated our needs."
"Service was great and friendly."
"Amazing! Server was the nicest man I ever had the pleasure of encountering."
"Food was great, service was amazing. Our waiter was so nice!"
"Glenn, Horatio, and Kelly were the BEST!!!"
"What makes or breaks a place for me is the service and this little gem had the best."
Cons:
"Very unprofessional staff."
"Wouldn’t recommend going here. The service was awful!!"
"The waiter was rude and seemed to be angry that we were there."
"Service lacked. Waiters weren’t very attentive and it took forever for our server to come to our table."
"The service was HORRIBLE."
"Service was HORRIBLE! Waitress didn't know the menu, rude rude rude food runner interrupted our meal obnoxiously & unnecessarily take a menu from under our plate - while we were eating."
"The service was very poor."
Food
Pros:
"The food tastes good and is not pricey for a restaurant with such views."
"Food was very good."
"Everything we ordered (about half the menu) was absolutely fantastic."
"Food was great, service was amazing. Our waiter was so nice!"
"The food was also good. Wish there were more options. But the salmon was good. So was the ravioli."
"Food was wonderful, great view! I had bacon,sausage, chocolate muffin, strawberris, and blueberries!"
"The food was great and brought out quickly."
Cons:
"I did not like my food or one of my friend's food."
"Food was 'ok' but not worth the price."
"Food is below average."
"We ordered the cheese platter and it was below average."
"The pizza is a little disappointing and probably aimed more towards kids."
"Food was awful we got wings which was drenched in sauce it almost looked like they accidentally spilled the sauce and didn’t bother making another one."
"Recently visited this restaurant and the food was not good the grilled cheese is filled and I mean filled with cheese which just makes it way to cheesy and gross to be honest."
Drinks
Pros:
"Drinks 🍹 are delicious and priced within reason!"
"Drinks were generous and tasty."
"Cocktails are tasty and well made."
"The drinks are just as great as the views!!!"
"Food is quite good too and drinks are well made!"
Cons:
"So drinks are overpriced and not good."
"Drinks were VERY over priced."
"Unfortunately we tried four different cocktails, all $14+ and they were terribly weak pours."
"Drinks were soo sweet and tasteless."
"After getting very disappointing cocktails while visiting New York."
Atmosphere & View
Pros:
"Also the atmosphere was very nice."
"It's right up facing Times Square and has probably the best view of the New Years ball if you ever decide to watch it in person."
"The atmosphere was moderately low lighting and cozy and the seating was very comfortable."
"Love the view!!! You can see Times Square really well!!!"
"Most amazing view of Times Square! Great perspective instead of being so high."
"Best view of time square hands down."
"The view during the evening is fabulous!"
Cons:
"It's a shame the environment wasn't so good. the restaurant was VERY dark, so dark you couldn't read the menu well!"
"I travel very frequently and am absolutely amazed at the cost of this place and the unfriendly atmosphere."
"There's lots to look at as the restaurant hangs directly over Times Square but at billboard height, you will end up watching the same ads over and over again."
"It's not a place where you can enjoy a special evening."
"They gave me the most uncomfortable table at the corner with a big pillar that blocks the view."
Price & Value
Pros:
"The food tastes good and is not pricey for a restaurant with such views."
"The House Made Kettle chips for .99 is quite the steal and the plantains were surprisingly good too."
"Drinks are decent and it's not insanely priced, given the view."
"Also order the .99 house made Kettle chips, they are really good and might be the cheapest snack you find in the city."
"The prices are decent. The food is great!"
Cons:
"They had a Menu that says $38 and they charged $365 for a dinner of 4 with gross and cold food!"
"Overly priced - $6.00 for a small lemonade full of ice and no refills!"
"Unfortunately being this close is not cheap. We ate 4 sandwiches that were not that great with 3 beers and a mocktail. Well with the service charge the bill was 185$USD yep."
"For $689 a night we got a sub-par (tiny, dark, carpet coming up/off the floor, etc..) room on the FIFTH floor."