"It’s Halloween all year round definitely describes this place."
"A real spooky treat we visited on our recent trip to NY. This Tim Burton themed restaurant brings so much more to the table than just great food."
"The whole atmosphere is an edgy/Burton-esq dream!"
"The ambiance is very much like stepping into all of Tim Burton’s greatest films!"
"Perfectly encapsulates the feeling of Halloween."
"From the minute you walk in, you're immersed in all things Burton."
"The atmosphere was a nice experience as a Halloween lover. The characters were great."
Cons:
"It was honestly pretty cringe inside."
"The place is small but hey it’s New York!"
"The bathroom was disgusting, lighting I feel like is covering how dirty the place is because all the floors were sticky."
"The diner is decorated with a few ‘spooky’ pictures and the odd statue or ornament but it was really disappointing compared to expectations."
"The space is also very very cramped."
"We were standing around for 2 hours."
"The place looks run down."
Food Quality
Pros:
"The pasta bolognese was also very delicious!"
"Mac and cheese was great very unique flavor."
"The food was very good and exceeded all our expectations."
"The themed food did not disappoint! My poison shot was perfectly spooky and delicious."
"The food was far better than expected so good."
"The food was absolutely delicious."
"The food was spectacular."
Cons:
"The entrees weren’t as good."
"The food came out fast and was cold/mediocre."
"The food, however, was subpar."
"Mediocre almost inedible steak."
"I ordered the Salmon and it was dry."
"The adult food... It was terrible. We had the salmon and the beyond burger. Really not good."
"The FOOD was absolutely disgusting I would not go back to eat there."
Service
Pros:
"Our server Tim NEVER SKIPPED A BEAT!! he was amazing with the adults and children."
"Thank you to all of the staff for being so sweet, nonjudgmental, and welcoming to my fiancé and I during our visit!"
"The staff are amazing and I felt quite comfortable with the service."
"They responded quickly to all of my emails and were always polite."
"Service was great, bartenders were personable."
"The hostess is very kind and charming and the waitress was very involved."
"Servers were attentive and polite and ready to assist with any request."
Cons:
"However, the service was ridiculously disorganized."
"The service could’ve been better."
"Staff were friendly and attentive, albeit in a rush to get us to leave."
"One of the waitresses had the nerve to give us attitude."
"The hostess was not helpful I almost felt like I had to be someone 'important' or a celebrity to get accommodated."
"Cash bar only. My 2nd time there. I was on a wait list for a table the hostess was not helpful."
"They’re dishonest in their billing practices."
Entertainment & Performances
Pros:
"The show was so much fun! It was like stepping into another reality."
"You will be talking about your experience with the show while you're dining."
"The performers were interactive which was cool."
"The mad hatter and jack the pumpkin king were just PHENOMENAL performers and their interaction with guests was spot on!"
"The entertainment was fun but very hard to hear."
"We got to see Gomez and Morticia Adam’s do some lovely performances."
"The characters were interactive, funny, talented, and social."
Cons:
"I was sad that there was only two characters that night."
"The entertainment was boring and the singing somewhat pitchy."
"The 'entertainment' was sub par and annoying, rather than clever and fun."
"Both used a mic but we couldn't hear Jack if he was not close to us."
"They sing ok. Definitely not something that will get you smiling and staring."
"There was only one pair of performers so if you aren't into only nightmare before Christmas that's too bad."
"Just kind of a shady practice, which left a bad taste after we had had such a good time."
Value for Money
Pros:
"The prices were reasonable, the food was delish."
"The food was amazing and well worth the price for the quantity and quality you're getting!!"
"It’s a reasonable price for the entire experience."
"The food was delicious and the 3 course meal was justily priced."
"We thought that the price was reasonable considering you get a show in the middle of the meal."
"While it may seem a little pricey the quality of the food is worth it and this helps keep the performances alive."
"You are not only paying for great quality food here, you’re paying for the environment, you’re paying for the experience, and you’re paying for the entertainment."
Cons:
"Super overhyped online."
"The food is extremely overpriced for the quality and serving sizes."
"Unfortunately the food is overpriced."
"Very expensive, we won’t be going again that’s for sure."
"Very underwhelming considering the cost."
"Bit of a disappointment considering the price."
"Overall very expensive and overpriced we paid $220 in total for two 3 course meals."