The Ribbon Reviews Summary

Atmosphere & Ambiance

Pros:

• "The atmosphere is energetic and welcoming. Great for friends or family."
• "Great vibe inside."
• "The atmosphere is warm and inviting."
• "The ambiance is great: noisy but not too, busy, welcoming, hip- everything a NYC resto should be."
• "Nice atmosphere."
• "The interior is welcoming yet a slight private feel, and I was alone so I decided to sit at the bar."
• "The atmosphere is casual sophistication, which was great for a night without the kids."

Cons:

• "Music stopped at 9pm killing the ambiance."
• "The atmosphere was a drag."
• "The space is clean and spacious with comfortable seats but the overall design is soulless, which is a quality that I recognize when it’s not there."
• "The atmosphere just ok."
• "Then they started stacking chairs around us where we were seated down back."
• "The food was quite mediocre - including their famous fried chicken, which I’ve had before and enjoyed - and in my opinion, overpriced."
• "The environment in the place and general vibe also does an impressive job of balancing comfort with class."

Food Quality

Pros:

• "Great food- everything is sensational."
• "The food was amazing, best guacamole toasted sandwich ever."
• "Brunch was delicious: the salmon Benedict was savory without being too much."
• "Food was great and price points excellent for the location and quality."
• "Risotto, Branzino, Fried Chicken, Au jus sandwich... Everything was fabulous."
• "The food tastes great. The chefs really know what they are doing."
• "Saturday Brunch great place. I had a Black Bean Burger, with avocado with shoe string french fries it was very tasty."

Cons:

• "Food is worse than any local diner."
• "If you are offered water still or sparkling... you will be charged an obscene $7 per carafe."
• "You can see where they cut corners which is disappointing considering the high average price per dish."
• "I had the undercooked and soggy fried chicken sandwich and my wife had the bland and entirely forgettable quinoa salad."
• "Tasted very bland."
• "The fries were an expensive disappointment. $10 for a tin of shoe string fries."
• "This is not a safe place to eat. Do NOT go here if you have allergies."

Service

Pros:

• "Super attentive staff, well rounded brunch menu, full bar."
• "Service was smooth, friendly, and efficient."
• "Rafael made a strong impression with his attention to detail, engaging manner, and fantastic focus on customer experience!"
• "My direct server was also very courteous and good."
• "Amazing place, wonderful atmosphere, awesome employees!!"
• "Giving 5 stars simply for the lovely service and staff."
• "Friendly staff."

Cons:

• "Walking into a empty restaurant and being told they have no room, when there are tables open as well as seats at the bar."
• "Couldn't get seated when I arrived as drop in on a Friday night."
• "Food is great but had to wait 20 minutes even with reservations."
• "Our waiter was rude! He appeared angry from the get go. Never smiled not once!"
• "One of the male bartenders is the rudest person in the world."
• "The manager accused me of lying and would do nothing to remediate the situation."
• "The service was incredibly terrible."