Xtreme Event Group Reviews Summary

Customer Service

Pros:

• "Their communication was excellent, responding very promptly and having answers to all of my (many) questions."
• "They leave no question unanswered and think of everything that you didn't."
• "Everyone who works there is very helpful and kind, and very responsive to all questions at all times."
• "Answered any question I had usually within a few hours."
• "Incredibly responsive to customers' needs and very professional."
• "The customer service and prompt response from Maggie who was absolutely amazing made us feel so comfortable with the whole virtual process."
• "Very clear communication on what was to be expected."

Cons:

• "Although many guests did not participate in the photo booth or make videos."

Event Experience

Pros:

• "Your team was more than just music and games, they were an entire experience that made our event memorable for everyone but especially my daughter."
• "They engaged the kids and the adults and made sure all was what we wanted it to be!"
• "They just don’t work the party, they are the party!"
• "The event itself was exactly what we had hoped for - fun, engaging, and unique."
• "They kept everyone on the dance floor all night long."
• "The guests were on the dance floor the entire time - You know a party is great when it ends with a full dance floor."
• "They made our event very personal and it ran so smoothly."

Cons:

• "Of course, a bit costly, but you definitely get what you pay for!"

Professionalism

Pros:

• "They are professional and made our experience so easy and seamless."
• "Professional organization from top to bottom."
• "Scott and his team were professional, accessible, and extremely responsive."
• "The entire Xtreme Event Group staff - especially Maggie, Scott and MJ - are fun, upbeat, courteous and SO professional."
• "They are a top notch organization that you should not hesitate to hire."
• "Pre party they are extremely responsive and professional."
• "Technologically prepared for today's clients with calendly appointments, zoom meetings, online questionnaires, and email updates."

Cons:

• No cons related to professionalism were mentioned in the reviews.

Planning and Organization

Pros:

• "Their flexibility and reiterations of what worked moment by moment was really impressive."
• "They have an online questionnaire that keeps you on track as the months go by leading up to your event."
• "From the start Xtreme was organized, flexible, and incredibly thorough."
• "They made planning so simple and smart with a portal that kept everything in one place."
• "They anticipate their clients' needs and really make them feel relaxed."
• "They are organized and really alleviate a lot of stress."
• "Every single detail is pre planned and executed perfectly."

Cons:

• No cons related to planning and organization were mentioned in the reviews.