BJ's Restaurant & Brewhouse Reviews Summary

Service

Pros:

• "Divena, was amazing, she took good care of us and was very informative and assisted us with the menu."
• "This time, we had an awesome waiter that was very attentive."
• "Came in on a late Monday night and my finance and I were quickly seated and given arguably one of the most attentive, well spoken, and just overall fantastic servers we have EVER had at a restaurant."
• "Our server Natalie was courteous and attentive, which I loved."
• "Service and atmosphere 10/10 we had the pleasure of having cici as our waitress super sweet very attentive also the manager ashura stopped at our table to make sure we were having a great time and enjoying our dinner will definitely be back thank you to the entire bj staff."
• "Our server Octavia provided exceptional service. She was training someone with a great sense."
• "Brianna is truly an amazing server! Her timing was perfect and her bright cheery attitude makes it impossible not to have a good experience."

Cons:

• "Our waiter was nice, but I found he was absent more than he was present."
• "The food service time was terrible. Too long of a wait…"
• "We made a reservation and still waited for 25 mins to get seated."
• "Super slow service."
• "Even for a refill on a drink was a good 10-15 min wait."
• "Our waitor was purposely avoiding our table and would disappear for 15 minutes at a time without checking on us."
• "The service was very unprofessional (the waiter) I didn’t get a name but she should count her days working there I will be back expecting better service."

Food Quality

Pros:

• "The food was delicious as well (I had the parmesan crusted chicken with mashed potatoes and broccoli, bacon onion jam boneless wings, and tried the Jambalaya — HIGHLY recommend the Jambalaya, super flavorful)."
• "Their meats are really juicy and very well cooked, and they also have amazing salads if you want a healthier option."
• "Great atmosphere great food... awesome beer selections!"
• "The trio appetizer was delish."
• "Food was a four star…brisket burger with bacon is good and the deep nachos with rib tip."
• "The house brewed beer was very good, as was the tasty, messy brownie sundae."
• "Delicious. Food is bursting with flavor."

Cons:

• "Not sure how this place is still in business."
• "The only flavour that stood out was 'fried'."
• "Ordered a $15.75 crispy chicken sandwich on a takeout order and was extremely disappointed in its quality."
• "The calamari was more batter than the actual calamari itself."
• "The drinks were watered down."
• "There is no way that serving was even 8oz and it costed $15.95. Almost $16 for less than 8oz if heavily breaded chicken? No way."
• "Don't order the wings- undercooked and fatty."

Ambiance

Pros:

• "Overall I love their venue."
• "Walking into this restaurant/brewhouse, you notice how spacious it really is."
• "The beer choices are good here."
• "The ambiance at this restaurant was very nice."
• "The atmosphere was good, no excessively loud music. Chill atmosphere."
• "5 stars all the way, really nice presentation of the restaurant, huge bar area, nice decor, good music, awesome environment specially if you have kids, personal are very friendly and professional."
• "The atmosphere is so cozy and chill with plenty of TVs around so that you won’t have to hurt your neck trying to turn and watch the TV."

Cons:

• "It was quite atmosphere."
• "We walked in and were told it was gonna be a 45 min wait."
• "Santa fe salad did not look like its photo. Chicken was not warm let alone hot, or particularly flavorful."
• "I was craving fish and chips but these were sub-par."
• "The wings were so salty we could not even eat them."
• "Walked in no one greeted us waited 5 minutes too long saw workers walking around and never acknowledged us standing waiting to be seated."
• "After waiting 15 minutes for a waiter we placed a drink and appetizer after 30 minutes more we finally received our drinks no appetizers."

Value

Pros:

• "Food is always good here."
• "Cost - reasonable. Two of us was 75 including tip."
• "One thing we liked here was a Avocado roll and drinks."
• "Big screen TV on all walls. Happy hours discount, great salads which may add chicken, shrimp or salmon on top."
• "Reasonably priced, delicious food, great service and ambiance - def coming back!"
• "Love love love their happy hour!"
• "Great variety of beers for all taste people are thirsty for."

Cons:

• "I feel this place is not that good and way overpriced."
• "Price gouging at its worst! $5 increase for no reason at all!"
• "Even the water tastes terrible."
• "Overpriced food with mediocre quality."
• "The food was a bit pricey."
• "So full drink price for about 3 ounces of margarita."
• "Bidenflation to the extreme! The $13 plain burger from 2022 is now almost $18!"