The Keg Room Reviews Summary

Category: Sports bar New York

Address: 53 W 36th St., New York, NY 10018, USA

Phone: +12126431400

Rating: 4.3
based on 244 reviews.

Atmosphere

Pros:

  • "Classic atmosphere and dining selections for this genre (Irish sports bar)."
  • "Very spacious inside, almost like you're no longer in NYC."
  • "Open air atmosphere. Really like the mood of the place and not to loud. 90's music."
  • "Atmosphere was a perfect Irish Pub."
  • "Such a vibrant and lively atmosphere!"
  • "The atmosphere is pretty dope here."
  • "Nice atmosphere with a huge collection of TVs for sports."

Cons:

  • "It can get noisy and crowded in here as it is a sports bar."
  • "God awful! Please stay clear of this place. We tried “ stopping in “ to grab a beer on our way home ; but we couldn’t even hear ourselves think because of how loud it was!"
  • "The volume of the speakers during the game; so loud you need ear protection."
  • "Typical Irish pub midtown New York. Dark and noisy atmosphere with slow but polite service."
  • "Too loud for the whole table to talk to each other."
  • "But the noise… daaaamn, so loud, so loud we couldn’t hear ourselves talking."
  • "Rating this one star because they blast music in front of the bar making it impossible to sleep in the hotels across the street."

Service

Pros:

  • "Service was prompt and good."
  • "The staff is always friendly and courteous."
  • "Extremely attentive and also did amazing thing of considering portion size when we decided to order from their menu."
  • "Service was quick and the wait staff was polite and quick but not intrusive."
  • "The staff was super friendly and the food was great."
  • "Had a great conversation with the greeter. My waitress was awesome and the food spectacular!"
  • "The staff was kind and efficient."

Cons:

  • "Truly awful service."
  • "Several people behind the bar not working."
  • "Absolutely disgusting establishment."
  • "The waiter was so blatantly racist."
  • "Moody figures should get other jobs rather than dealing with customers."
  • "The service was slow, I think it was because they were understaffed."
  • "However, there was a server who literally shouted in our face asking us to order more if we want to stay there."

Food & Drinks

Pros:

  • "They make a mean jack and coke."
  • "But what really set this bar apart was the quality of the drinks."
  • "Nice tasty food, cooked well."
  • "The food was very good for a 'pub'."
  • "The food and drinks were at a very reasonable price."
  • "Great place for dinner and beer, bar is available, very courteous personnel, the keg beer is great, steak was cooked to perfection."
  • "Food was great."

Cons:

  • "The nachos as an appetizer were also just ok."
  • "The food portions are rather small for the price."
  • "A bit expensive."
  • "Food on the entrée list is a bit bland...but the appetizers are decent."
  • "The burger was overcooked and the fajita wrap my girlfriend had was dry, salty and seemed like it was microwaved."
  • "We both thought it was just OK."
  • "Food was good but not great."

Location & Accessibility

Pros:

  • "Conveniently located in Midtown."
  • "Opposite our Hyatt hotel so eazi peazi to fall straight into the warm and welcoming Keg Room Bar."
  • "Nice big restaurant with a lot of beer and happy people is very popular in this part on NYC."
  • "The Keg Room was a short walk from Grand Central Station and offered gluten-free options."
  • "One of the only places to stay open during winter storm Jonas."
  • "It is perfectly located, lots of options in the menu."
  • "A place to definitely visit. Spotlessly clean, amazing food and great service."

Cons:

  • "This place does not accept apple pay, google pay."
  • "Deceptive pricing, cocktails are listed differently on the menu and the wall, beers are apparently pre tax?"
  • "I was taken advantage of; I walking in, requested a to-go order of fish and chips which is advertised for $17.. my bill was $25."
  • "They discriminated against eight willing customers simply because two out of eight of us had Christmas colors on."
  • "Please DO NOT spend your time or money at this establishment. The manager and staff are racist towards people of color."
  • "If you are a POC-do NOT come here."
  • "If you are latino dont come gere is the worat place to visi."

Price & Value

Pros:

  • "Drink prices were surprisingly fair for a NYC bar."
  • "We have come every day we have been in town for a reason and we will absolutely come back next time we are around."
  • "Great place to drink and eat - prices are fairly in line with what you'd expect to pay in Manhattan."
  • "The food was delicious and reasonably priced for down town."
  • "Reasonably priced for down town."
  • "The prices are very reasonable for both food and drink."
  • "The Keg Room to be reasonably priced compared to similar bars."

Cons:

  • "The food portions are rather small for the price, but this is midtown after all. I will definitely be going back to the Keg Room!"
  • "A bit expensive."
  • "I found this place excessively expensive."
  • "I found this place excessively expensive. Two beers for 17 bucks is a little steep."
  • "Nothing special. Beer and spirit pricing is wild. Jameson shot was $10. Draft beers $10."
  • "The price of some of the food was quite high coming from my town. Near double what I would pay back home."
  • "Spend your money elsewhere guys."

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