The Halal Guys Reviews Summary

Food Quality

Pros:

• "The food was delicious."
• "Food was insanely good as usual."
• "Great food and good prices! The combo plate, gyro and chicken, was delightful!"
• "The food taste great and I can say that if you come here your going to enjoy your meal."
• "The food is amazing, and the customer service is even any better."
• "The food was so AMAZING.. I was blown away!!"
• "The food here is outstanding and our servers Monica and Jennifer were exceptional with the service of my food."

Cons:

• "The chicken was not even hot, warm, or anything of that nature, room temp is being nice."
• "Dry, tepid pita. Dry, flavorless chicken. Burnt, flavorless falafel."
• "Meat was very dry and extremely small portion of meat for $8.79 plate."
• "Their chicken is dry, tastes awful."
• "The meat is NEVER hot or flavorful."
• "Food doesn't taste like anything, the sauce is waaaay too spicy it makes your mouth hurt."
• "Food with no taste."

Customer Service

Pros:

• "Both of the women behind the counter were so friendly and polite."
• "Nice & welcoming staff, very quick service."
• "Fateen and the staff at this location was phenomenal."
• "Great service along with very fresh tasty food goes a long way."
• "All the employees were awesome and friendly."
• "Everyone here is so nice!"
• "The staff was friendly too. Brought over the food to my table when the fries I ordered were ready."

Cons:

• "Very unprofessional staff, extremely disappointed."
• "The managers here will ruin this business."
• "The driver was very rude."
• "The employees were very rude when I asked for a manager."
• "The staff working there were really unpleasant to talk to."
• "The two women who were working at night had not only terrible customer service but they had attitudes."
• "Horrible customer service. Typical arrogant person on the phone."

Portion Size & Value

Pros:

• "So much food(not just random lettuce actual meat and chicken stacked) I couldn't finish it all for $10."
• "Great portion size for not a lot of money."
• "Love love love this place, the food is amazing."
• "They also offer huge portion sizes of rice. Vegetables. And meat and for the price you pay its honestly a steal."
• "You get quite a lot for 12 bucks."
• "On top of it all, it's not expensive, either!"
• "The platters are immense, even the small sized one."

Cons:

• "They are sell outs.... no lamb with the platters.. they don't fill the container to the top anymore but jacked up the price."
• "One of the worst experiences I have had with any of the halal guys restaurants and way over priced. For a small I was charged $9 and change and they didn't even fill it up. Just disappointed in what they have become."
• "Portions are deceiving because they load up on lettuce rather than rice and meat."
• "Agree with previous reviews that rice and meat portion size is horrible!"
• "The portion is not that big, cart gives you full bowl which is more than sufficient for you but here you have to ask the server to fill more rice."
• "Since this halal guys become franchise they charging more money and providing less food what they used to provide on there cart."
• "This the second time he literally give very very less rice."

Cleanliness & Atmosphere

Pros:

• "Rest was clean."
• "The place was so clean and staff was so nice that I thought it was a new restaurant."
• "The place is always clean, and the food is great!"
• "Restaurant very clean."
• "The restaurant is always clean and service is always great."
• "Setting is nice and sanitary."
• "Overall, a nice clean facility."

Cons:

• "The place was very filthy and aside from the fact that the staff was wearing their masks under their nose, they were rude."
• "Rest room is not clean and full of wasted water on the ground."
• "They served us old hard rice, very small portions."
• "Food is super dry without the sauce and the lettuce taste old."
• "The food has been gentrified. Lamb/chicken combo with rice and salad is supposed to taste a certain way and when you get to have a sit down version of your favorite food truck you expect the same great taste."
• "I found bones in my platter once. And last time I found a strand of long hair in my rice."
• "Beef was dried out, lettuce was spoiled."