Roma Coffee Bar Restaurant & Pizzeria Reviews Summary

Service

Pros:

• "The staff immediately greets you with such a beautiful energy and genuinely some of the sweetest people I have met!"
• "The service was great too right off the walk up the hostess was very welcoming and we were seated immediately."
• "Food is amazing, service is top notch!"
• "The server was very attentive and throughout the night continued to check in to make sure are food was great."
• "Servers are also great and always happy and polite."
• "Service is great."
• "Service was exceptional!"

Cons:

• "The waiter who served the food to us was extremely rude and we kept asking him to come to take our orders he didn’t respond and neglected us."
• "The servers have no emotion only if you are talking in their language…"
• "Server got frustrated quickly and became rude."
• "The service was subpar, to put it kindly."
• "Sat here for almost 10 mins with zero service."
• "The service is horrible, the waitress are very rude."
• "Servers had to be called over every time we needed something."

Food Quality

Pros:

• "Amazing pina colada!"
• "The cappuccino was so delicious like in Italy."
• "Food is delicious and they serve large portions."
• "The best hamburgers I have ever eaten."
• "I had the risotto seafood and I was pleasantly surprised."
• "Food was so yummy! They have great Italian cuisine, and their desserts are delicious!"
• "The food was excellent, salmon that we ate was delicious, all fresh and very tasty."

Cons:

• "I did not like the avocado toast, desserts were ok definitely not worth the money."
• "The food tasted old and came cold."
• "Pancakes and French toast were bland."
• "The fruit drinks were almost like gelatin they were supposed to be fresh juices."
• "The calamari was very bland as was the marinara sauce."
• "The so called sausage was actually hotdog, sliced up, and the broccoli was frozen."
• "The pizza was very salty and way too much cheese, the dough was very chewy."

Price and Value

Pros:

• "It’s super cheap!!!! Like… very good pricing."
• "The food is delicious and the price reasonable."
• "Great portions, great prices, and great taste!"

Cons:

• "The check at the end was a little pricey but I think it was worth it and will definitely be returning soon."
• "The food is expensive for no reason."
• "Bill was $72!!! Automatic 20% gratuity added to ALL bills."
• "It is too expensive for the quality of food and drinks they offered."
• "Also this place is overpriced."
• "Food is overpriced and definitely not the quality we expected for the price we paid."
• "Prices are not for the food."

Ambiance and Decor

Pros:

• "The atmosphere is super chill, inviting, and clean."
• "We sat outside and the space was well decorated with real plants and artificial."
• "The place is decorated very cute and the people are all nice."
• "This is the most beautiful restaurant in the neighborhood. The lighting, music, menu and now outdoors."
• "The decor and ambience are stunning!"
• "It has such a warm and cozy atmosphere."
• "The atmosphere and decor make you feel like your eating in Europe."

Cons:

• "Not to mention the chairs table were dirty and sticky not a family friendly place either."
• "Only pub tables (beautiful chairs but not good for all customers) all windows/door open with no screens so lots of nats flying around our food the whole time (driving us nuts)."
• "The issue is the owner. Although the place is great he makes you feel unwelcome and almost bad for changing your order."
• "We were 7 adults and given a very small booth, best for, at most, 4."
• "The Roma special was anything but special. It tasted moldy and the cold cuts were definitely not fresh."
• "His ice cream tasted like toothpaste.....!!!"
• "The bread was so soggy it was tough to eat."

Management and Staff

Pros:

• "The owner is very knowledgeable on food and service."
• "The staff is friendly and the owner made sure we were treated like real guests."
• "The owner is really nice and he checks up on you to make sure everything is perfect!"
• "The owner treated us to surprise crepés, which were fantastic!"
• "The owner and his wife were so pleasant, welcoming and helpful, and truly everything about our experience was sincerely exceptional!"
• "The man who appeared to be the owner, was also very friendly."
• "The owner had conversations with us and was paying attention to everything."

Cons:

• "The service is a bit confused and perhaps new but did the job."
• "The dessert menu doesn’t have prices on it and the prices are all written in on the menu with black pen not a professional menu set up when half of the items are blank."
• "Took 15 minutes to get my change and when it arrived not only was there no discount, the manager rounded up to the next dollar."
• "There was no interaction, there was no great fire, there was not even a hello."
• "The big insult is there is a 20% gratuity automatically added to the check."
• "We left the place. No apologies or any remorsefulness by the owner of Rome Cafe."
• "The owner from the start gave an odd vibe, as soon as my table was done with eating.. the empty plates weren’t even collected yet and the owner tells us to leave him a 5 Star Review.. felt pressured into leaving it rather than wanting too at that point."