Chai Chenak Reviews Summary

Food Quality

Pros:

• "Everything was really delicious and tasted fresh."
• "The kababs and naan are delicious."
• "Beautifully decorated place and food was great."
• "Extremely clean place a plus service couldn't ask for more the taste of the food is to die for it's extremely tasty even the desert was amazing."
• "A taste of home in New Jersey! Extremely authentic south asian food everything on the menu is worth trying and drooling for."
• "The food at this authentic Pakistani restaurant is to die for!"
• "The foods were finger-licking yummy!!"

Cons:

• "The food is way over priced for what you get."
• "Such a rip off basically just paid $13 for 2 chicken kebab."
• "The achari gosht didn’t taste one bit like achari gosht."
• "When we ordered the food, most of the chicken and goat karahi pieces were smaller portions with either skinny or bony pieces for an expensive price."
• "The only thing I didn’t like was that the staff was very eager to make us leave."
• "The Kachori had 3-4 spoonfuls of oil in it and it spilled on plate when I opened it."
• "Below average food."

Customer Service

Pros:

• "Service was excellent and everyone working there was polite."
• "If you want service you will need to flag down a waiter - do not be shy they are very helpful and make good recommendations."
• "The service is great and they offer curbside pickup."
• "Good food and excellent customer service."
• "The service was also commendable this time, with friendly and attentive staff ensuring a pleasant dining experience."
• "Service was friendly and food was hit and miss."
• "The service is outstanding. The food is out of this world."

Cons:

• "These guys have no customer service skills."
• "Service is sparse and on the slower side."
• "Service was quick but with no smiles."
• "The staff service could be better though."
• "The only complaint I have is, I wish they were a bit courteous when they talk - I say this because the manager was rude to me cos I had a Service dog with me."
• "The service was the worst."
• "The service is pathetic the waiters are so rude."

Ambiance and Decor

Pros:

• "Do yourself a favor and visit this lovely restaurant."
• "What a gem of a place! From the amazing decor inside to the tasty food inside, my family enjoyed this restaurant."
• "So if you wanna test cultural decorations and wanna feel that you are sitting in Pakistan this is the place you choose."
• "Authentic Pakistani eatery with beautiful traditional interior!"
• "The place is decorated with Pakistani art and has nice ambiance."
• "Well decorated with full of colors and authentic artifacts and Lanterns."
• "Amazing ambience and authentic Pakistani food."

Cons:

• "This Family always occupied, the most claimed area upstairs. Never let you go upstairs like holy places and customers are shoodar."
• "The tall, bearded guy was rude about it and doesn’t know how to interact with customers."
• "This place is racist towards anyone who is not Pakistani and will treat them as a less important customer."
• "Because we didn’t speak his language, got treated like trash."
• "The host lacked a smile or any sort of warmth."
• "Shame on the management for allowing such men to comfortably make others uncomfortable."
• "The food has never been over-the-top amazing, but it was pretty good and that has declined."