JBJ Soul Kitchen Reviews Summary

Menu and Food Quality

Pros:

• "The food was fantastic."
• "The food was DELICIOUS!"
• "The food was great."
• "The food was unbelievably good."
• "The food here is outstanding."
• "The food was delicious, We had the salmon with garlic spinach sauce and the butternut squash soup."
• "Food was amazing."

Cons:

• "Although I didn't much care for the food here, the service was fabulous, the staff was fabulous. It just wasn't my cup of tea."
• "The personal staff wasn’t very polite."
• "The salad was too plain, our little guy didn't like the dried tater, and the chips were leathery bitter burned taste."
• "Really bad experience, we’ll never back again, me and my husband feel discriminated, the personal staff wasn’t very polite, and the food wasn’t even good for the 30 dollars that we pay, for a hot dog or hamburger? Shame."

Service and Staff

Pros:

• "The staff was beyond incredible."
• "The volunteers knew some of their customers by name and even sat down to talk."
• "Both times I’ve ate here our server was Lisa is she is so friendly, knowledgeable and straight up phenomenal."
• "The staff was incredibly warm and welcoming, we chatted with other patrons, wait staff volunteers, managers, and the sous chef who came out to tell us about their recipes and local farms that supply the restaurant."
• "The staff, what a beautiful welcome. I felt like they were family to me if but a short time. So friendly and genuine."
• "The staff was very attentive and super friendly."
• "The volunteers waiting on tables and serving food are always warm, welcoming, and friendly."

Cons:

• "The personal staff wasn’t very polite."
• "So I traveled hours to get here...to my disappointment...The employee stopped us and we told him there was only two of us and he stated you can use the bathroom and buy a T-shirt but they are closed...Why is this not stated earlier so I didn’t book a hotel, drive hours to be insulted that I can use the bathroom but am not good enough to be allowed in like the other party."
• "Our waitress was 🐌."
• "Won't ever go back."

Concept and Mission

Pros:

• "What an amazing concept and an all round amazing experience."
• "They have inspired me to volunteer one day."
• "I LOVE THE CONCEPT. I THINK OTHER BUSINESSES SHOULD TRY THIS METHOD."
• "This place is a amazing experience and the food is always delicious! Went there for dinner last night the staff is very attentive and friendly, this is a community restaurant that pays it forward helps people in need."
• "Love the concept. Know the feeling of not always being able to provide a meal. So to know that help is actually out there is a beautiful thing."
• "But most importantly the concept behind it is all about volunteering and helping the community."
• "Such a wonderful concept of helping feed others as I got to enjoy 5 star dining!"

Cons:

• "Don't advertise 20.00 and charge 30.00."
• "While I understand the concept of pay it forward it was disappointing that they asked for $20 for my 4 year old granddaughter."

Atmosphere and Location

Pros:

• "The location was very open and airy."
• "The atmosphere was incredible."
• "Great food, great vibe, great cause."
• "The atmosphere was cozy!"
• "Really pretty and cozy place."
• "Such a beautiful atmosphere."
• "Very clean and great atmosphere."

Cons:

• "But if we talk about the food during a slow lunch, we were disappointed."