Pocono ATV Tours Reviews Summary

Category: ATV rental service

Address: 432 Grange Rd, Mt Pocono, PA 18344, USA

Phone: +15708391680

Rating: 4.3
based on 205 reviews.

Staff and Service

Pros:

  • "Kind and friendly staff. They are very helpful and answer any questions you have."
  • "Wonderful staff very kind people I enjoyed every moment of it."
  • "The staff was super friendly and helpful too :)"
  • "The guys were very helpful fitting helmets for the kids and showed us a great ride and tour."
  • "Our guides were Ray, Dylan, and Jim and they were constantly checking back to make sure everyone was still on the trail and doing okay, I felt safe the whole time."
  • "All the staff that we had the pleasure of meeting and talking to were very nice."
  • "The guys at Pocono ATV tours were awesome! They were so friendly and made the experience so much fun."

Cons:

  • "Anthony is rude and said he doesn't care about our concerns regarding our tour."
  • "Some tour guide were really rude and some were nice."
  • "The owner is a joke."
  • "Some of the staff was super friendly meanwhile the others were very strict and rude."
  • "Staff could not be more rude."
  • "Worst experience in my life. The receptionist is the most horrible lady I’ve ever met in my life."
  • "Especially there is an instructor (not the main instructor) he was being so rude to us."

ATV Experience and Trails

Pros:

  • "It was a great experience I would definitely do again!"
  • "The trails were thrilling and fun."
  • "We received great instruction and a practice run to get a feel for the ATV."
  • "The trails they have are really a lot of fun, it’s not just a “track” like other places, you’re in the woods on trails."
  • "The ATVs we rode were Polaris 450R. I'd estimate the top speed was 20-25 mph."
  • "We went through trails that were scenic and challenging."
  • "The trails are a lot of fun and super bumpy."

Cons:

  • "It's was my first time and I was bored with the course."
  • "The riding itself was very slow."
  • "The tour is just going in circles, on only 6 of the '200' acres available, at 15 MPH."
  • "Tours are made for young children, the average speed is below 20 mph, it's like you walk, we had zero fun."
  • "Not fun enough. The ride was too slow."
  • "Boring! They give you awesome powerful ATV’S only to go single file 15mph in the same terrain but different directions."
  • "We didn't go more than 12mph the trail is absolutely straight. We didn't have fun."

Safety and Preparedness

Pros:

  • "If you have sensitive eyes, I would recommend a closed helmet, or bring some goggles."
  • "Word of advice so you can be better prepared, bring snow gloves during winter and make sure to wear all terrain shoes that is water resistant."
  • "We spent the first 10 minutes going over rules and doing a “safety course” to show that you knew how to use the hand break."
  • "Prior to starting the tour, you’re given a brief tutorial, along with the chance to do a quick loop to test your driving and braking skills."
  • "Their equipment is very taken care of and you have over 4 staff with you on your tour for safety precautions."
  • "The staff was all very kind- prompt with our reservation and thorough with the safety protocols."
  • "The guides are fun and easy to talk to but also serious about your safety."

Cons:

  • "This is a trap for tourists. I went with my husband yesterday and got thrown off my ATV because it went out of control, i got hurt pretty bad and when we returned to the facility the man that works there immediately tells my guide to go back and take pics of the ATV in the woods... they did not even had a medical kit on site neither ice packs."
  • "Oh if you accidentally choose this place, please bring some bandages and medical alcohol with you, cause this place don’t even have FIRST AID KIT at store."
  • "They only have portable toilets so if someone is not comfortable, prepare accordingly."
  • "Also the helmet smells disgusting and seems like they never cleaned."
  • "It was also rainy and cold and they were out of gloves."
  • "if it’s your first time, don’t go to this one. if you don’t know what you’re doing and you accidentally screw up, you will get screamed at in front of everyone."
  • "Please for the love of God take photographs of the ATV before the ride begins."

Value for Money

Pros:

  • "Affordable fun and professionally run."
  • "The price was good."
  • "Definitely worth the experience & price!"
  • "Well worth the money and time was on point."
  • "It was definitely worth the money."
  • "I highly recommend this place. The ride was fun."
  • "This was 100% worth every Penny!"

Cons:

  • "It was a total waste of $270."
  • "A waste of $418 for not even an hour!!!"
  • "Paid 100 for per person 1 hr ride but you only got 25mins for the ride."
  • "Our ride started 30 minutes later then expected, they gave us only 45 minutes to ride instead of an hour."
  • "Very expensive for what we got. Not recommended!! I want my money back!!"
  • "Absolutely NOT worth it, this place is the definition of a rip off. They tell you it’s an hour ride but that’s a lie it’s more like a 30 minute ride."
  • "We did not get our money's worth."

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