"The service was great, and the food was amazing (a big menu with a lot of options)."
"The service is amazing but the food is mediocre at best."
"The service and food was outstanding."
"I would like to thank the General Manager, Ms. Gazze, for taking the time out of her busy schedule to speak to introduce herself."
"The service was exceptional, our server Junias went above and beyond to make it a special occasion indeed."
"Staff was super friendly."
Cons:
"This was one of the worst meals I have had."
"Over an hr wait. No problem. Sat down and ordered food. Over an hr no food."
"The food was incredibly slow to come out of the kitchen."
"One glaring issue with this restaurant is service, which can be a bit confused; servers don’t seem to communicate, and often appear lost."
"They seemed a bit short staffed, and our server was new, and although some things got mixed up."
"Three times random wait staff came to our table asking if we ordered the dishes they had with them."
"It took forever for the server to bring us drinks."
Food Quality
Pros:
"The food was amazing and I would highly recommend McLoone's Boathouse for an amazing dining experience!"
"Flavor of the food was good and the service was nice."
"I personally enjoyed everything I ordered."
"Ahi tuna nachos were 10/10, best tuna nachos ever."
"The food was very good."
"Food was good."
"Food was scrumptious and drinks were very good!"
Cons:
"The food was buffet style and the overall quality wasn’t salty."
"The dinner comes with the coldest most flavorless Chilean sea bass I have ever had."
"The food is boring as their menu is still small and the same as it was 4 years ago."
"The fish was old and not as the menu described."
"The food was expensive and tasted like they just took sauce out of a can and threw it on orzo."
"The food was mediocre."
"The food here is overpriced for what it’s worth and looks a lot better in the photos."
Ambiance
Pros:
"The restaurant is large, spacious and clean."
"McLoone’s boathouse is a good place to hear live music and have good eats."
"The place itself is located in a beautiful area next to the lake, and you can actually get in from the sidewalk that goes around the lake."
"The ambiance is what makes this place amazing."
"The atmosphere is spacious and low lit."
"Beautiful interiors with lofty ceilings, and a cabin retreat sort of feel."
"Great view of water, warm fire places, yummy food."
Cons:
"We are literally jammed up on top of each other for no reason I sat for two hours and Half the room is empty."
"The ambience or interior of the restaurant looks like a college cafeteria."
"Took my mom for her birthday she thought it was too dark."
"The atmosphere was overwhelming as we sat in a drafty corner against the wall."
"The outdoor seating doesn't have adequate lighting so it's hard to see."
"Too noisy and not comfortable."
"On the patio, you can see weeds growing out of the gutters."
Management
Pros:
"Like it's a bunch of kids running a restaurant in home eco class...where is the management and quality control."
"McLoone's needs either a new chef or management because you will leave much poorer for an inadequate dining experience."
"There is a new general Manager Ted, who takes the initiative to better the restaurant and/or guest experience."
"The manager came in apologetic and took it off our bill."
"The staff (Corey/ Manager, Tre/ Executive Chef and phenomenal server-host Chrissy was an example of excellent leadership and Amazing Customer Service!"
"From start to finish our banquet manager Janice, was so accommodating and attentive."
"Management came over to see that we were happy and taken care of showing this to be a quality restaurant that cares very much about their customers."
Cons:
"Very pricey."
"The manager was moving tables around for an event the next day while people were still eating."
"HORRIBLE MANAGEMENT!"
"Bad management, no control on inventory, understaffing."
"Management was slacking tonight and unprepared."
"The managment is horrible and there is no direction."
"It’s a shame since it has a great view and location, but management needs to go."